Royal Jaguar-Land Rover of Tucson

Purchase was easy and painfree. Richie spent a lot of time going over my new LR, so I could understand all the new features. I have been a long time service dept customer. I have always been treated li time going over my new LR, so I could understand all the new features. I have been a long time service dept customer. I have always been treated like family and the purchase of my new LR4 was no exception. I was an exceptional experience. More

I have never enjoyed th experience of buying a car at a dealership and was not looking forward to purchasing a used vehicle, but My salesperson, Raylene Sontagg, made the process easy. The pricing was fair dealership and was not looking forward to purchasing a used vehicle, but My salesperson, Raylene Sontagg, made the process easy. The pricing was fair, the service and follow up was excelent and the transaction was processed quickly. More

Raylene and the team constantly went above and beyond to help us order our Evoque. They were in constant contact with us and got us very fast responses to any questions we had. There was absolutely no press help us order our Evoque. They were in constant contact with us and got us very fast responses to any questions we had. There was absolutely no pressure when we went in to purchase the car, we felt comfortable and relaxed through the entire process. We had a wonderful experience and are so happy to now be a part of the Land Rover family! Even after purchasing we continued to be amazed at how outgoing the team members at the dealership were! We were pulled over on the side of the road one morning, trying to get some information for the navigation, Tim saw us on his way to work and pulled over to offer his assistance and to make sure everything was ok! Superb service after the sale was something we hadn't experienced with any other dealerships we had felt with in the past and we were completely blown away with the wonderful people at Royal. More

I own 2 Jags...both purchased at Royal. Would I do it again? Without hesitation. Service experience has been the key to our decision. Full explanation, timely delivery, most reasonable options presented again? Without hesitation. Service experience has been the key to our decision. Full explanation, timely delivery, most reasonable options presented and just plain friendly/personable people. David Layton in Service and Tim Taylor have been there every time. When it comes time to purchase another Jag I already knoe where I will go. More

Buying a car is not our idea of a fun time but this was not a typical used car sales experience. Tim Taylor was very easy to work with and actually helped to make buying a car a pleasant experience. This not a typical used car sales experience. Tim Taylor was very easy to work with and actually helped to make buying a car a pleasant experience. This was our first contact with Royal and probably will not be our last. We especially appreciated the no haggling pricing that was fair and at/below market value. We are enjoying our used Mercedes and are glad that we shopped at Royal. More

10 Years ago I bought a Kia from the Royal Automotive Group and it is nice to see the standards that made that experience so nice. This time at Royal Automotive Jag. Land Rover, Mini Cooper the buying, Group and it is nice to see the standards that made that experience so nice. This time at Royal Automotive Jag. Land Rover, Mini Cooper the buying, financing, ease and speed with which the whole deal happened reminded me why buying a car is and should be fun and exciting given it is the second largest purchase you usually make in your life. Pricing, terms, being updated as to what and how the process is going was a relief. I was not set in a room and allowed to wait it out. Yvette and the managers and assistants checked in frequently to see if I had any questions concerns needs. I would encourage anyone to check with any of the Royal Auto Group Dealers for a car and a clear deal and great service. More

After passing on buying an Aston Martin in CA we decided on a Jaguar XK Coupe and found the perfect car right in our backyard, and we couldn't be happier with our decision. Yvette was very helpful and Geor on a Jaguar XK Coupe and found the perfect car right in our backyard, and we couldn't be happier with our decision. Yvette was very helpful and George helped answer all our questions. Plus all the other sales people were friendly and helpful as well. We thoroughly enjoyed the whole buying experience, which can't be said for many other dealerships. We look forward to many miles of pleasure in our Jag and will buy again from Royal Jaguar, if and when we decide on another car. More

Our experience was pressure free. Mike gave us his full attention and allowed us to test drive several vehicles until we found the one that fit us best. They were straight up with us on exactly how much th attention and allowed us to test drive several vehicles until we found the one that fit us best. They were straight up with us on exactly how much they would give us on our trade and why that was their offer. Paperwork took less than 10 minutes once it was ready. Our salesman as well as several others continually asked us if we were comfortable and if they could get us something to drink. We enjoyed looking at and sitting in the beautifully expensive Jaguars in the showroom while we waited. We felt welcomed during our entire visit. More

I was in abind .my 203 Discovery blew an engineat 131,00 miles. I had the dilemna of a broken unpaid for car. Mike S searched for an engine . Would have cost the blue book value of the car to have it fixed. miles. I had the dilemna of a broken unpaid for car. Mike S searched for an engine . Would have cost the blue book value of the car to have it fixed. Mike T took my challenge to management and they took the car off my hands , paid off the loan and put me into a new LR 2 at a price I can afford.Story ended well. Don Blascak More

After an insulting experience at Scottsdale Jaguar, I contacted Michael B at Royal. It was as if I entered a different stratasphere. Mike Totman was selected as my salesman and I was thrilled with the ho contacted Michael B at Royal. It was as if I entered a different stratasphere. Mike Totman was selected as my salesman and I was thrilled with the how these gentlemen found me the car I was looking for, priced it and did most of the work before I even drove down to Tucson from my Scottsdale home to check the car out. The car was waiting for me in an all glass area by itself, washed, polished and ready to drive off the lot. I then ordered chrome wheels and tinted windows which took several days to complete, so they offer to drive the car up to my home when it was ready.They gave me a fair trade on my Mercedes,and just this afternoon, Mike brought me my beautiful new Jaguar. I will never shop at another dealership in Arizona for any car sold by a Royal dealership. I often wonder why sales"men" still feel a woman couldn't possibly have the brains, money or seriousness to actually purchase a car. How very sad for those poor fellows. The men at Royal treated me with respect and dignity. They got my business and I am thrilled to own a Royal Jaguar. More