Royal Moore GMC Buick

Friendly, welcoming, and helpful! Came in for a new car today and was impressed by the customer service we received. We are happy with our decision. today and was impressed by the customer service we received. We are happy with our decision. More

Mr. Jones was extremely helpful and nice. I will absolutely be using him once I'm ready to buy. There was no pressure to make any decisions on the spot when I was talking to him! 10/10 would recomme absolutely be using him once I'm ready to buy. There was no pressure to make any decisions on the spot when I was talking to him! 10/10 would recommend! More

I sat on buyer's remorse for a year, regretting decisions made on the previous cx5 I purchased from royal moore in 2019. To be brief, I regretted being talked out of a beige interior with white exterior (I k made on the previous cx5 I purchased from royal moore in 2019. To be brief, I regretted being talked out of a beige interior with white exterior (I know that sounds petty, but bear with me), and there were 4 specific things in the contract I regretted severely. Every day, I use my vehicle, and every day, I hated my last-minute choice to change my mind on the interior and exterior colors. Every day, it poured salt on a wound embedded in the contract. I also regretted not trading in my Mazda 3, which I quickly learned I would hardly ever drive anymore after the deal passed. Hard lessons, and apparently it was amateur hour on my end. I finally grew the nerve to contract royal moore and just come clean with my feelings. I talked to Cameron, who made me feel heard and made me feel optimistic about straightening these regrets out without costing me an arm and leg. He connected me with Mary Osborn, who went above and beyond finding the exact cx5 l I wanted. I felt Mary and Cameron listened to my checklist, and righted every regret for what I felt was an extremely fair deal. To top it all off, they made it easy and convenient to get the two vehicles traded in, and driven in, without me having to make multiple trips. I honestly was a little dumbfounded at the end of the day, I wasn't expecting anything to happen in one day, let alone the entire deal. But when Cameron put the offer down, I kept staring at it thinking I'm missing something because it was so far below what I expected the first offer to be. Let me remind you - I was turning in a 2019 vehicle I purchased new from them ONE year ago and still owed on, along with an 8 year old vehicle, for a vehicle that is a 2020 and higher-priced color and trim package. That's pure bait for a dealership to try and play games with numbers. Trying to describe my feeling of relief would involve getting poetic. Just... Thank you... Thank you thank you thank you. More

I was looking to buy a New GMC truck and I seen the one I wanted at Royal Moore GMC. I went there and my salesperson Mary Osborne was amazing. She helped me every step of the way. She was also very knowledge wanted at Royal Moore GMC. I went there and my salesperson Mary Osborne was amazing. She helped me every step of the way. She was also very knowledgeable about the truck I was buying. Mary is very pleasant and fun to talk with. Daniel Chumbley was also great to work with. He made sure that I got the best rates and it was great talking with him. More

First time buying a car. Very helpful, and kind made the process seem like less of a drag. since you are already there for so long! Awesome service! process seem like less of a drag. since you are already there for so long! Awesome service! More

Buying from Royal Moore Mazda was a great experience indeed. Megan and the rest of the staff were very friendly and professional. They were very accommodating and honest...really a no-frills dealership. indeed. Megan and the rest of the staff were very friendly and professional. They were very accommodating and honest...really a no-frills dealership. In fact, Megan was so amazing that my family ended up buying 2 brand new cars from her within the same weekend. Thanks, Megan! More

Megan Elizabeth made me buy the car I love and I made my brother the 2020 miata too right after 2 days definitely I will come soon thank you brother the 2020 miata too right after 2 days definitely I will come soon thank you More

Megan was awesome to work with. Not pushy, very helpful and she got me the car I wanted. It was a good experience and I would recommend talking with Megan! and she got me the car I wanted. It was a good experience and I would recommend talking with Megan! More

The staff was friendly and helpful. After looking for a new Mazda at other dealerships, I found just the one I wanted to purchase here! new Mazda at other dealerships, I found just the one I wanted to purchase here! More

Had an incredible experience purchasing with Megan - she was smart, knowledgeable, and very easy to work with. Never felt pressured and she showed me tons of alternatives to find the perfect car for me. I’m was smart, knowledgeable, and very easy to work with. Never felt pressured and she showed me tons of alternatives to find the perfect car for me. I’m beyond happy with the experience and recommend her to anyone. I wish all cars sales were like this. Will be back for a new car for my wife!! More