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Royal Moore GMC Buick - Service Center
Hillsboro, OR
158 Reviews
Your GM vehicle represents a significant investment, and taking an active role in maintaining your GM will help you protect this investment. Proper maintenance and regular service will help extend the life of your vehicle and preserve its value. In addition to helping you avoid costly repairs down the road,regular maintenance will optimize your vehicles performance, safety and fuel efficiency. Whether your Lacrosse, Acadia, Terrain, Enclave, Sierra, Yukon, or any other GM vehicle including Cadillac and Chevrolet needs a simple oil change, coolant flush, timing belt replacement, tune up, brake service, tires including Goodyear, Bridgestone, Michelin, Yokohama, wheel alignment or an engine overhaul, Royal Moore Buick GMC Truck is able to take care of your vehicle's maintenance and service all in one place. Let our highly skilled, factory trained, master technicians who are ASE Certified, take care of your vehicle today and well into the future. Royal Moore Buick GMC has recently been named a AAA Approved Repair Facility . Serving the West Side of Portland Oregon, we take care of our customers with the greatest consideration for your time and money. Located in Hillsboro Oregon, Royal Moore Buick GMC Truck serves many of the Portland westside communities including Beaverton, Aloha, North Plains, Cornelius, and Forest Grove. Our high customer satisfaction ratings also draw customers from up and down the Oregon Coast from cities and communities including Astoria, Garibaldi, Tillamook, Rockaway, and Seaside. Whether it's a simple oil change or a major repair on your GM vehicle, You'll be glad you chose Royal Moore.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
158 Reviews of Royal Moore GMC Buick - Service Center
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August 12, 2020
Excellent Service Called about getting a broken lock replaced. They ordered the part prior to my visit so when I arrived the following week, the part was in and the rep Called about getting a broken lock replaced. They ordered the part prior to my visit so when I arrived the following week, the part was in and the repair was completed that day. Due to the service department being busy, they offered me a free loan vehicle which allowed me to run errands while my car was being repaired. Thanks for the great service experience. More
by TBF
Employees Worked With
Lee Christian
Helpful August 09, 2020
Best dealership in Oregon! Definitely would shop there again, they have amazing sales consultants ONE OF MY FAVORITES BEING TYLER! THE GMC EXPERT! Couldn’t have asked for a better experience! again, they have amazing sales consultants ONE OF MY FAVORITES BEING TYLER! THE GMC EXPERT! Couldn’t have asked for a better experience! More
by Ines Trujillo
Employees Worked With
Tyler Jones
November 20, 2019
Came in for oil change; left with new car! The people I worked with were amazing. The entire experience was positive and love my new Encore. worked with were amazing. The entire experience was positive and love my new Encore. More
by kmkelley50
Employees Worked With
Brian Rogers, Tyler Jones, Jason Flaherty, Michael Weber
October 05, 2019
Many thanks to Rachel Starr for helping me get my car quickly and efficiently through what I knew it needed PLUS the manufacturer recommended maintenance! I appreciate how you gave me options and prices quickly and efficiently through what I knew it needed PLUS the manufacturer recommended maintenance! I appreciate how you gave me options and prices to make the process quick and painless and the work was done in the time you communicated. Many thanks! This is the third car we’ve bought from Royal More and we always use the service department because of the stellar staff and quick service! More
by JB
Employees Worked With
Rachel Starr
September 07, 2019
It was amazing The help that was provided was amazing, you guys are very helpful and give people a lot of options for Ben if we are not the beast candidate The help that was provided was amazing, you guys are very helpful and give people a lot of options for Ben if we are not the beast candidate More
by Dustin.alex
Employees Worked With
Ines
May 03, 2019
Great People! I have a 97 Cadillac Catera. Needless to say it's not always easy to find parts for it! The parts dude there is fantastic! Even if he doesn't have t I have a 97 Cadillac Catera. Needless to say it's not always easy to find parts for it! The parts dude there is fantastic! Even if he doesn't have the part he has resources and has been able to track things down for me on more than one occasion. Rachel in sales is also very helpful and professional More
by jbcoops
Employees Worked With
Bill (parts), Rachel Starr
January 31, 2019
My visit was great I had a good visit and the staffed helped me pretty thoroughly only complaint I have is the services and car are slightly pricey but that’s it. I had a good visit and the staffed helped me pretty thoroughly only complaint I have is the services and car are slightly pricey but that’s it. More
by Savage19
Employees Worked With
Robert Burk, Brent Arritola, Tyler Jones, Jason Flaherty, Patrick Attmore, Rachel Starr, Pam Nowling, Mario Calderon, Chuck Arfstrom, Greg Norman
June 01, 2018
Seemingly nice guy until he blew it I had called Daniel for some help with a service issue. He was a pretty nice guy when we talked, though he didn't entirely seem to know what he was do I had called Daniel for some help with a service issue. He was a pretty nice guy when we talked, though he didn't entirely seem to know what he was doing. While waiting for some info, we somehow talked about something that got into my family. I told him I was married to the most wonderful man alive - and then went silent. It was a pretty awkward silence and I thought he at first put me on hold but I could here him breathing in constant sighs behind the phone. I asked if he was okay and he said, "shut the **** up fa**ot." Needless to say, I defended myself for being gay and he started yelling at me about how I'm an "abomination of man" and "will burn in xxxx for [my] sins". I decided then threatened my lawyer on him at which he responded that there is no proof of this happening and he would find me in person and use his "veteran skills" to kill me. I then hung up because I have severe cyberphobia when it comes to people finding my location and for some reason I got myself worked up into thinking he had triangulated my position with cellular towers and was on his way with an assault rifle or something. I called the cops and they said they'd keep a close watch on the neighborhood and to call them if something happened. Nothing came of it, so I just forgot about it until recently when I drove by the dealership and I wrote this review. I'd really appreciate if this was investigated and he was punished, because he seriously took the situation way out of hand. More
by JackLanders
Employees Worked With
Daniel Brumble
January 15, 2018
DOES NOT HONOR WARRANTY. MANAGEMENT REFUSED TO RESPOND. I took my 2015 CX5 for its 28K service. The car was actually less than 28K and under full warranty. They told me that my brakes needed replaced becaus I took my 2015 CX5 for its 28K service. The car was actually less than 28K and under full warranty. They told me that my brakes needed replaced because they were rusted and said the warranty wouldn't cover me because I had lived near the ocean. Now.... I am 60 years old, drove the car to the store and back and for errands. It was parked in a dry location. NEVER have I had a brake job at 28K or been told my warranty didn't count because I lived on the coast! Seriously? Even though the Mazda warranty shows no such exclusion, they refused to fix it without me paying $469.95! Additionally, all attempts to resolve this with management by email, phone, and in person have resulted in no response from anyone. Promises of callbacks have not happened. Ignoring their customers is their idea of resolution. DO NOT take your vehicle to Royal Moore for service! I also recommend that you DO NOT PURCHASE a vehicle from people who obviously don't believe in customer service or satisfaction. More
by hoosiermisfit
Employees Worked With
Robert Burk
November 08, 2015
Our first oil change after purchasing a new Mazda. Everything went as scheduled with very courteous and professional service. We received a reminder E-mail with directions and what to expect. We were g Everything went as scheduled with very courteous and professional service. We received a reminder E-mail with directions and what to expect. We were greeted at the dealership and treated as if we were the most important customers they had. More
by MikeJ
Employees Worked With
Tyler Williams
