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Royal Oak Ford

Royal Oak, MI

4.7
1,065 Reviews

27550 Woodward Ave

Royal Oak, MI

48067

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1,065 Reviews of Royal Oak Ford

December 15, 2023

Purchased a vehicle from Royal Oak Ford (Steve Elich) and had a wonderful experience. No pushy salesman to deal with or hidden fees or agendas to filter thru. Steve was pleasant, honest, and easy to deal w More

by Dale P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
Dec 20, 2023 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 14, 2023

I always have a great experience at Royal oak Ford. Great work staff. Clean environment. I will always lease for ROF. More

by mckfam1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hall, Mike McKenzie, Steve Simon, Evan Hall, Willie Parker, Mike Schneider, George Brostenianc, Anthony Simon, HEATHER Miller, Derek Britton
Dec 16, 2023 -

Royal Oak Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Safe travels!

December 12, 2023

Just LOVE my New Old Ford Edge that I purchase at Royal Oak Ford Dealer, in Michigan. Salesperson, Donald was very polite and professional. He understood and helped me finance this vehicle within a few d More

by KMITTEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
Dec 16, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2023

The dealership from which I purchased my Fiesta and have brought it back for servicing, scheduled and no. I have always received courteous and professional treatment from everyone at the dealership, and tha More

by progan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brostenianc
Dec 12, 2023 -

Royal Oak Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Royal Oak Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 06, 2023

Everyone was very helpful and pleasant to work with. Salesman, Sales Manager, Finance and owner. Always a pleasure doing Business with this Dealership. Been working with them for many years and always a More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Eby, Eddie Hall
Dec 12, 2023 -

Royal Oak Ford responded

Hi Steve, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 27, 2023

Heather Miller was the best! !! She is very knowledgeable and patient and wanted to make sure we were happy with the car we chose. We would highly recommend her to family and frie More

by karensclary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Simon, HEATHER Miller
Nov 30, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 21, 2023

I had a great experience at Royal Oak Ford. Everyone was professional and easy to work with. More

by cblackburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Long
Dec 08, 2023 -

Royal Oak Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 15, 2023

I had been looking around for a car for a while. I have good credit, but I've only had it for about a year. Plus I just got into a stable job a few months ago. Being my first car it was incredibly d More

by HANNABUG01139
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Dotson, Donald Fleming
Nov 23, 2023 -

Royal Oak Ford responded

Hi, we are happy we could make your experience a positive one! At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 13, 2023

A very good experience turning in our leased Escape and within 2 hours going home with a leased 2024 Edge. An excellent vehicle and an excellent performance by Derek Britton in Sales . More

by Crashsafety specialist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Britton
Nov 16, 2023 -

Royal Oak Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

November 09, 2023

The best service I have ever had . Always polite great service. I wouldn't go anywhere else. More

by debbieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dotson
Nov 11, 2023 -

Royal Oak Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!