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Royal Pre-Owned Super Center

Tucson, AZ

4.9
217 Reviews
Royal Pre-Owned Supercenter is a part of Royal Automotive Group. Royal Automotive Group is a Tucson owned family business. Royal Automotive Group’s roots can be traced back to 1958 Birmingham Alabama. Under the leadership of John A. Williamson, the “Key-Royal” Automotive Company was primarily in the retail automobile business. With many other associate dealerships around the USA, we are dedicated to building professionalism, people, opportunities, and wonderful experiences in automobile retailing. Mr. Paul Weitman acquired ownership of Tucson‘s Buick dealership at Speedway and Columbus in March 1977. Since then, Royal Automotive Group has grown to now include Buick, GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, Kia, and Royal Used Car Outlet with 7 service centers and 2 collision centers. As a family owned and operated business in Tucson for over 40 years, Royal has sold and serviced thousands of vehicles while continuing to treat our customers like family. The Royal Fast, Fair, Simple selling process including non-commission sales staff, 72 hour buy back guarantee, and Warranty Forever, ensures our customers needs are met and exceeded. Royal is proud to be ‘The Dealership That’s Different.’ We are committed to ensuring your car buying and most importantly, your car ownership experience is the best you’ve ever had! See what our customers are saying or share your Royal experience with us!
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4635 E 22nd St

Tucson, AZ

85711

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Showing 217 reviews

April 11, 2024

Wendy Ruhl & Sean Foley were Awesome. Their vehicle inventory, professionalism, knowledge and courtesy were all outstanding and very much appreciated! We Highly recommend this dealershi More

by M & V
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wendy Ruhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Foley
November 28, 2023

Wendy was very helpful and didn't pressure me in buying. The car I picked wasn't a good fit after I took it home. I called dealership the following morning, and asked if I could exchange the vehicle with an More

by tappetrucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Ruhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Brianna is fantastic she gets the most out of my extended warranty, she’s been terrific with my daughter and her mini Cooper. She’s always right on top of everything she’s professional and friendly and alway More

by calvin1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Butler
November 07, 2023

Had an amazing experience buying our new vehicle from them. We walked in with all 3 of our kids under 4 years old and the employees could care less, Jesus our salesman actually provided entertainment for More

by Beckels4branch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Norzagaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Jesus is OUT STANDING! !! The customer service that he displayed was amazing. Jesus took the time to send me a video. Giving me the opportunity to review the vehicle on l More

by arsilia.garcia86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wendy Ruhl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Norzagaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

A really comfortable and straightforward experience. I was never under any pressure and Jesus was professional every step of the way. I will definitely shop here again. More

by Ajjacob007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Norzagaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Easy process. Jesus made it super easy and a great experience. I will be recommend him and Royal to my friends and family. More

by srotter716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Norzagaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Foley
Aug 28, 2023 -

srotter716 responded

Great serivice. Jesus made things very easy and no pressure.

August 14, 2023

Excelente trato muy amable rapido y eficiente se interesa bastante en el cliente busca soluciones y soluciona More

by Ricardoestrellagas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Norzagaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

We received great customer service from Jesus. He made sure to answer all of our questions and went over everything slowly and to our satisfaction. I would highly recommend this dealership to any More

by Jacquelyn Smith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Crystal Orantez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Norzagaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Butler
June 28, 2023

The staff were very helpful and friendly. They were able to get us in a vehicle in the same day with no hassle. Would highly recommend stopping in. More

by elizabethsoza
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Hoganson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Foley
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