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Royal South Toyota Scion - Service Center

Bloomington, IN

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43 Reviews

43 Reviews of Royal South Toyota Scion - Service Center

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May 15, 2024

My repeated visits here were a nightmare. They made unnecessary, botched repairs on my car. Three visits and THOUSANDS of dollars later, my car has the same problem/trouble code it did when I More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Meyer
April 28, 2024

I took my new vehicle in for toyotacare 10,000mi maintenance. Beforehand I checked fluid levels and marked my tires to make sure they got rotated as I've been burned in the past at other auto shops. More

by mgarrett145
Recommend Dealer
No
Employees Worked With
Dave, original tech named Jimmy
June 28, 2022

Scheduled an appointment for 10:15. Got there about 10:00 AM. At 11:30 the service rep came out and said I had a nail in my tire and it would take 15 to 20 minutes to fix. At 11:55 I we More

by james.mclary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sofia Catron
November 05, 2021

Extremely satisfied with service on my car. The tires we purchased are excellent. Everyone was super nice & helpful. Thank you. More

by Cardsfantoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wishart, jimmy Arthur Jr
April 06, 2021

Good service and personal work at Royal South Toyota. Appreciate that for our car. Will plan on returning for future services. Thank you. Eric and Barb. More

by eric45220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braxton band Pete.
November 04, 2020

Very good and quick job of taking care of my safety recall on my Tacoma. Have always been happy with the service I received. They do an exceptional job each and every time. More

by chadlindaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
September 04, 2020

I have three Toyotas that I take to Royal. Sam and Mike are excellent facilitators, and they answer my many questions. I fully trust the Service at this well run facility. More

by mcfadden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Meyer, Mike Elliott
July 18, 2019

From start to finish service and employees EXCELLENT!! All aspects of service and employees excellent. Five stars!!! Received estimate and updates. Shuttle driver was very nice, and called to notify of his More

by douglas49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Meyer
May 19, 2019

Periodic maintenance As this was my first visit to Royal South, I was impressed by the efficiency of the Service Writer and ease of drop off. I've owned my car nearly a de More

by DEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't catch a name. Be more attentive next time.
June 15, 2018

Great Service Every Time Royal always gives me excellent service with my RAV4. I have bought 3 Toyotas through Royal and each car received excellent services, I would buy ano More

by Bree379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
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