Royal South Toyota Scion - Service Center

Although I went there for oil exchange, they did all the complementary services guaranteed under warranty and all the services were excellent. Staffs were all kind. Nice waiting room and free popcorn with i complementary services guaranteed under warranty and all the services were excellent. Staffs were all kind. Nice waiting room and free popcorn with internet. More

I got my car serviced for it's 5,000 mile check up and I loved the complimentary wi-fi so I could get my work done while I waited. loved the complimentary wi-fi so I could get my work done while I waited. More

We brought our 2008 Prius for an oil change. We had checked by phone on the price of an "all snythetic" oil change. We were told you could do this and the cost would be $40. When I arrived, I was tol checked by phone on the price of an "all snythetic" oil change. We were told you could do this and the cost would be $40. When I arrived, I was told that the correct weight of synthetic oil for this car would cost about $55. After some discussion we agreed on the cost and which oil to use. It was then suggested the car needed the 30,000 mile, $159 service. I declined. After looking at the tires, I was told the front passenger tire needed to be replaced. After looking at the underside of the car, the mechanic informed me that there had been damage to the oil pan, suggesting that this should be repaired. I declined to find out the cost of this. We had a detailed inspection of the car at a Toyota dealer at the time we bought it through an individual. They had found the car in excellent condition. I understand that you need to inform customers about upkeep of the car, but this seemed to be excessive. I came in for a simple oil change and felt much pressure to spend more money. More

I had a "CHECK ENGINE" light go on, took it in and they replaced a defective part and gave a slight discount. No problems, thanks and they replaced a defective part and gave a slight discount. No problems, thanks More

The car that we purchased from Royal on the South Side had some problems that needed to be addressed and the Service Department - Seth, in particular - went above and beyond to make sure we were taken car had some problems that needed to be addressed and the Service Department - Seth, in particular - went above and beyond to make sure we were taken care of. They did a great job and we were very pleased with our experience. More

I really appreciate Royal Toyota’s service department. I can always trust they do a thorough and effective job. They treat my vehicles like they belong to one of their family member. I can always depend on can always trust they do a thorough and effective job. They treat my vehicles like they belong to one of their family member. I can always depend on them to keep my Toyotas running safe and dependable. More

I brought in an aging 1994 Toyota pickup truck nearing 100,000 miles for an oil change. The staff advised me that the truck was due for a full inspection. After the inspection, they recommended work on th 100,000 miles for an oil change. The staff advised me that the truck was due for a full inspection. After the inspection, they recommended work on the fuel induction system and the four-wheel drive. They explained both the reason for this work and its estimated price in detail. We gave the go ahead, and the service was superb. The mechanic said that I would notice the difference immediately, and he was right. The truck now has almost the same the pep that it had when it was brand new, and the increased traction of the four-wheel was obvious when I had the chance to drive it through the first snow of the season a few days later. To make matters even better, the price for the service came in nearly $100 less than the original estimate! We have been bringing our truck to the Royal South service department since we purchased it new almost 20 years ago. The regular maintenance and service that we have received there is a big reason that it continues to be reliable and fun to drive. We have never had a complaint in all this time, and the truck and the service provided by Royal are among the best investments we have ever made. More

Great personnel, friendly and technically knowledgable. Prices are competitive (even though there is not much competition around) - the closest toyota service shop is 40 or so miles away. Prices are competitive (even though there is not much competition around) - the closest toyota service shop is 40 or so miles away. More

We've been doing business with Royal since we bought our first Prius in spring of 2005. Since then, we've bought two more Prii, one in November 2006 and another in spring 2010. Royal does all the service first Prius in spring of 2005. Since then, we've bought two more Prii, one in November 2006 and another in spring 2010. Royal does all the service on all three cars. We've been thoroughly pleased with the service. The cars run great and the staff at Royal (both sales and service) are uniformly pleasant, fair, and capable. My husband and I recommend Royal enthusiastically and without reservation. It's a great place! More

We have bought 3 Camry's...in the Seattle/Bellevue area. (That's why the car's underbody is SOOO CLEAN...no salt). And we have had Avon's Any Mohr care for our car here as well. We have come to appreciate (That's why the car's underbody is SOOO CLEAN...no salt). And we have had Avon's Any Mohr care for our car here as well. We have come to appreciate the friendly, informed greeting and service at the Toyota "stores". AND I love being able to take our German Short-haired Pointer inside the waiting room with me....she loves the attention and I appreciate the socialization for her...Being 1 1/2 yrs old she needs that. More