We were very impressed with our experience at Royal! Although we'd been shopping for another brand of vehicle, we happened to stop by and see what was on their lot. The salesperson provided us with so much information about our vehicle search and the vehicle we eventually purchased. Never once did we feel pressured. We even asked if we could drive the vehicle and asked if they could appraise our trade-in. We are thankful we decided to stop by the Royal Volvo Mazda dealership. We are extremely impressed with our new Mazda CX-9, and feel we made the best purchase to meet our needs while keeping within our budget. Royal was our final stop on our vehicle shopping endeavor. We found it very refreshing to finally meet individuals that cared about our needs and budget. Our salesperson even called a few days after our purchase to see how we were enjoying our new car and to see if we had any questions about the features on our vehicle. Each Saturday, weather permitting, we'll be enjoying a free car wash...by hand. as well. It is obvious, the dealership strives to build relationships through delivery of superior customer service.