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Rudolph Honda

El Paso, TX

4.7
2,054 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,054 reviews

February 14, 2024

Helpful and caring staff, always treated with respect and best dealership in El Paso. Carlos , Gustavo and Alex all were excellent, allowing me to purchase a great vehicle. More

by av08div
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Alex Tarin
Feb 15, 2024 -

Rudolph Honda responded

Thank you so much for choosing Rudolph Honda! Please let Carlos, Alex, and Gustavo know if we can be of any more assistance! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

February 13, 2024

Dealer was unhelpful, did not listen to customer needs. Service was subpar, so low Honda shouldn't charge for the inferior service. More

by Jerry.Ruiz
Recommend Dealer
No
Feb 16, 2024 -

Rudolph Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 13, 2024

My vehicle was taken in and serviced within an hour. During that time I was kept informed of the progress on my vehicle as well as any recommended maintenance it may need. I was offered refreshments and More

by tillylane42
Recommend Dealer
Yes
Employees Worked With
Matthew Livingston
Feb 13, 2024 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 13, 2024

Great experience overall love the service Overall it is a great service... very accommodating. Amazing More

by Tazjanett07
Recommend Dealer
Yes
Employees Worked With
He told me his name several times but I don't recall it
Feb 13, 2024 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 13, 2024

Very pleasant and professional employees Got car back in a timely manner, very friendly and proficient More

by JRENDON1
Recommend Dealer
Yes
Employees Worked With
Female and male
Feb 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 13, 2024

Miguel was very knowledgeable but not pushy in any way. The entire experience at the dealership was pleasant. Everyone was friendly and professional More

by OCONNOR.JOANN
Recommend Dealer
Yes
Employees Worked With
Miguel Chavez
Feb 14, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Miguel and our team, and we look forward to working with you again. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 13, 2024

Excellent, professional, courteous, efficient and informative. Excellent, professional, courteous, efficient and informative. Fast and respectful More

by adamcrossfitmuzzle
Recommend Dealer
Yes
Employees Worked With
Taylor and Rick
Feb 15, 2024 -

Rudolph Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 13, 2024

It was good still having issue with system error message on app on my accord More

by izirs42
Recommend Dealer
Yes
Feb 14, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 13, 2024

Rudolph Honda is professional in every way Rudolph Honda is customer oriented and always keep you informed. More

by wesdkm
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 14, 2024 -

Rudolph Honda responded

Thanks for sharing about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 13, 2024

Great Great service and excellent customer service Great work in a timely manner Good price More

by tolentinojoshua21
Recommend Dealer
Yes
Feb 14, 2024 -

Rudolph Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Honda, Joshua, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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