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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,042 Reviews
Call Dealership (915) 845-4321
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5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,042 reviews

February 01, 2024

Excellent customer service Excellent customer service, Mr. Ayala and finance person very knowlegable. Excellent customer service, Mr. Ayala and finance person very knowlegable. Guest get to get treats mak More

by jrkatdan03
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
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Feb 01, 2024 -

Rudolph Honda responded

Here at Rudolph Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 31, 2024

They are professional and have great customer service They are also very prompt Friendly people More

by Oscarg1
Recommend Dealer
Yes
Employees Worked With
Colson
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Jan 31, 2024 -

Rudolph Honda responded

Oscar, Thanks for sharing your thoughts about your experience with Rudolph Honda. Colson and our team appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 31, 2024

Heather Hinojos is amazing! Helps with everything all the time. Give Heather a raise please. More

by dfiske
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
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Jan 31, 2024 -

Rudolph Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Heather and our team and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 30, 2024

They have a friendly, professional team and were timely and speedy. Kept me informed and answered all questions. More

by None
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Angel Corral
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Jan 30, 2024 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 28, 2024

I took my car for oil change and it came back with a dead radio box. A $100 oil change ended costing me $700. Not nice. More

by rvonborries
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Report | Print
Jan 28, 2024 -

Rudolph Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 28, 2024

Some paint coat warranty was added to the price of my car and there was nothing I could do about it ... I wasn't asked if I wanted it ... was not listed on sticker price of vehicle... so I should have an opt More

by Mlm1369
Recommend Dealer
No
Employees Worked With
Miguel Chavez, Miguel Chavez
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Feb 01, 2024 -

Rudolph Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 27, 2024

It was a quick service; recall on seat belt. Was told it was going to take 3 hours but it took less than an hour. Always very satisfied with the service. More

by cgonz337
Recommend Dealer
Yes
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Jan 28, 2024 -

Rudolph Honda responded

Thanks for sharing your thoughts about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 27, 2024

Effective, friendly Timely. I have been a customer at Rudolph since 2005. I have bought 3 Honda automobiles there. More

by gvalenci
Recommend Dealer
Yes
Employees Worked With
Willie
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Jan 28, 2024 -

Rudolph Honda responded

It's great to hear that Willie and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 26, 2024

It was good overall. The salesman was helpful as well as the gentleman helping me with the finance piece. More

by jacquievalencia
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Heather Hinojos
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Jan 26, 2024 -

Rudolph Honda responded

Thank you so much for your excellent review, Jacquie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 26, 2024

All very professional and courteous They quickly took my car offered to get me home but I decided to wait for my car. It took about an hour wait which I didn't mind. Everyone very nice there. More

by glo7409
Recommend Dealer
Yes
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Jan 28, 2024 -

Rudolph Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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