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Rudolph Honda

El Paso, TX

4.7
2,057 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,057 reviews

February 06, 2024

Receive services as expected Car was taken in for a Recall service for a software download update More

by FELIPE7655
Recommend Dealer
Yes
Feb 06, 2024 -

Rudolph Honda responded

Felipe, Thanks for sharing your thoughts about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 06, 2024

Willie stayed in communication regarding parts availability for 2 recalls. He is polite and very knowledgeable. More

by MONAINEP
Recommend Dealer
Yes
Employees Worked With
Willie
Feb 06, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and Willie and our team look forward to working with you again. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 06, 2024

Completed my work quickly and to my satisfaction It was a great experience for certain. More

by dcrossland
Recommend Dealer
Yes
Feb 06, 2024 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Feb 06, 2024 -

dcrossland responded

I am pleased with the service provided by your staff and the technicians. Thank you. Damon Crossland

February 05, 2024

Group was real helpfull in every way. . They communicated, and explain, everything we needed to know.. More

by jaureguijonathan87
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
Feb 05, 2024 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

February 05, 2024

Joel provided excellent customer care during my visit and further explained the services completed at the end. More

by Jjuare14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Feb 05, 2024 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 05, 2024

Excellent person . Great and patient. Personal muy capacitado paciente y muy comprometido con el cliente ofreciendo un servicio de calidad More

by INESMARGARITAPEREZCARVALLO
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Alex Tarin
Feb 06, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

February 05, 2024

Excellent service and very courteous employees They worked fast and I didn't have a long wait. More

by GINDO62
Recommend Dealer
Yes
Feb 06, 2024 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 03, 2024

Courteous, knowledgeable about all services & recommendations. Detailed on each item of services performed & services recommended on next visit. More

by artesiacruise
Recommend Dealer
Yes
Employees Worked With
Matt Livingston
Feb 05, 2024 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 03, 2024

Pretty good so far. Just disappointed my car wasn't washed after being serviced. Kind of ridiculous I have to request a wash, should be automatic, used to be automatic. More

by KIRA_ARWEN
Recommend Dealer
Yes
Feb 05, 2024 -

Rudolph Honda responded

Thank you for your review, Kira. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your feedback. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 03, 2024

Great attitude and quick He was friendly and helpful. I truly appreciate him for picking me up himself. Proving that his customer service priority is to high. He went above and beyond. More

by andregallardo04
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 05, 2024 -

Rudolph Honda responded

Thank you, Andre! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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