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Rudolph Honda

El Paso, TX

4.7
2,057 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,057 reviews

February 03, 2024

The best experience I've ever had! Amazing customer service! Satisfied with all of our needs. More

by lupe.ram0417
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera
Feb 05, 2024 -

Rudolph Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 03, 2024

They are so easy to work with; great customer service. And they get the work done quickly. Having the Express service for oil changes and smaller services is very convenient. More

by JBERF
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Feb 05, 2024 -

Rudolph Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Honda, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 02, 2024

Respectful, quick, helpful They were friendly without being pushy and got the job done without delay. More

by DRJANIC
Recommend Dealer
Yes
Feb 02, 2024 -

Rudolph Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 02, 2024

Friendly and very helpful. The office was very clean as was the restroom. Coffee and water were available. More

by holguinyolanda
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 05, 2024 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 02, 2024

They put me in the garage promptly when I arrived and I sat in the waiting room for less than a hour waiting. Edith called me as soon as my car was ready and explained what had been done and I was out of t More

by pjmay71052
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
February 01, 2024

Excellent customer service Excellent customer service, Mr. Ayala and finance person very knowlegable. Excellent customer service, Mr. Ayala and finance person very knowlegable. Guest get to get treats mak More

by jrkatdan03
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
Feb 01, 2024 -

Rudolph Honda responded

Here at Rudolph Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 31, 2024

They are professional and have great customer service They are also very prompt Friendly people More

by Oscarg1
Recommend Dealer
Yes
Employees Worked With
Colson
Jan 31, 2024 -

Rudolph Honda responded

Oscar, Thanks for sharing your thoughts about your experience with Rudolph Honda. Colson and our team appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 31, 2024

Heather Hinojos is amazing! Helps with everything all the time. Give Heather a raise please. More

by dfiske
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Jan 31, 2024 -

Rudolph Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Heather and our team and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 30, 2024

They have a friendly, professional team and were timely and speedy. Kept me informed and answered all questions. More

by None
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Angel Corral
Jan 30, 2024 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 28, 2024

I took my car for oil change and it came back with a dead radio box. A $100 oil change ended costing me $700. Not nice. More

by rvonborries
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Jan 28, 2024 -

Rudolph Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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