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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,057 Reviews
Call Dealership (915) 845-4321
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5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,057 reviews

January 28, 2024

Some paint coat warranty was added to the price of my car and there was nothing I could do about it ... I wasn't asked if I wanted it ... was not listed on sticker price of vehicle... so I should have an opt More

by Mlm1369
Recommend Dealer
No
Employees Worked With
Miguel Chavez, Miguel Chavez
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Feb 01, 2024 -

Rudolph Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 27, 2024

It was a quick service; recall on seat belt. Was told it was going to take 3 hours but it took less than an hour. Always very satisfied with the service. More

by cgonz337
Recommend Dealer
Yes
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Jan 28, 2024 -

Rudolph Honda responded

Thanks for sharing your thoughts about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 27, 2024

Effective, friendly Timely. I have been a customer at Rudolph since 2005. I have bought 3 Honda automobiles there. More

by gvalenci
Recommend Dealer
Yes
Employees Worked With
Willie
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Jan 28, 2024 -

Rudolph Honda responded

It's great to hear that Willie and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 26, 2024

It was good overall. The salesman was helpful as well as the gentleman helping me with the finance piece. More

by jacquievalencia
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Heather Hinojos
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Jan 26, 2024 -

Rudolph Honda responded

Thank you so much for your excellent review, Jacquie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 26, 2024

All very professional and courteous They quickly took my car offered to get me home but I decided to wait for my car. It took about an hour wait which I didn't mind. Everyone very nice there. More

by glo7409
Recommend Dealer
Yes
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Jan 28, 2024 -

Rudolph Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 26, 2024

Easy purchase, great experience with getting the vehicle assessed on the issues with it. The parts back order is stressful, but everyone at Honda was understanding and helpful. More

by KELLEYC0707
Recommend Dealer
Yes
Employees Worked With
Worked with Taylor and then assisted with a gentleman upon pick up. Both were wonderful.
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Jan 28, 2024 -

Rudolph Honda responded

Kelley, Thank you so much for your excellent review! We are so glad that Taylor and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 25, 2024

Great customer service. No long waits. Overall very smooth buy. Good inventory of cars and trucks and vans. More

by afavela
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
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January 25, 2024

Prompt and courteous service Worked with me to accommodate my expectations regarding what I expected to lease More

by amartine38
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
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Jan 26, 2024 -

Rudolph Honda responded

Thank you for sharing your experience with us. We're happy to hear it went well and truly appreciate your feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 24, 2024

Amazing respectful and fast Communication was great job was done fast and great just amazing More

by Kevevangel
Recommend Dealer
Yes
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Jan 25, 2024 -

Rudolph Honda responded

Thanks for sharing about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 23, 2024

I've been getting my cars there for many years and they always do a great job servicing them when needed. I just bought my daughter a 2023 Honda Civic. Her car will be serviced there as well. More

by hgt1970
Recommend Dealer
Yes
Employees Worked With
Willie
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Jan 24, 2024 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your daughter's new Honda Civic! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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