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Rudolph Honda

Overview Reviews (2,054) Inventory (246)

Rudolph Honda

Name: Rudolph Honda
Address: 5655 S Desert Blvd, El Paso, TX, 79932, US
Telephone: (915) 845-4321
Rating: 4.7

4.7

2,054 Reviews

5655 S Desert Blvd, El Paso, Texas 79932

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Sales: (915) 845-4321

Service: (915) 845-4321

Parts: (915) 845-4321

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Rudolph Honda

El Paso, TX

Overview

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4.7

2,054 Reviews

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5655 S Desert Blvd

El Paso, TX

79932

Directions

4.7

2,054 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,054) Inventory (246)

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Parts: (915) 845-4321

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Showing 2,054 reviews

January 16, 2024

SERVICE VISIT

It was great. Easy to schedule, and the service was fast. I have nothing bad to say. Easy to schedule, and the service was fast. I have nothing bad to say. More

by rog3y3

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Taylor

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Jan 16, 2024 -

Rudolph Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Honda, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 16, 2024

SERVICE VISIT

Seat belt recall inspection. Took an hour if not less. Everything was good Had free hot coco while I waited Took an hour if not less. Everything was good Had free hot coco while I waited More

by sindee1983

Verified Customer

Recommend Dealer

Yes

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Jan 16, 2024 -

Rudolph Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 16, 2024

SERVICE VISIT

It was quick. It was thorough. And it was courteous. Edith was very professional and helpful. It was thorough. And it was courteous. Edith was very professional and helpful. More

by Dhuntabc7

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Edith Perez, Edith Perez

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Jan 16, 2024 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear tat Edith and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 16, 2024

SERVICE VISIT

Service was fine. When it was time to pay I needed to wait for a manager to do the checkout because the coupon online was not in the system yet. That took a while. When it was time to pay I needed to wait for a manager to do the checkout because the coupon online was not in the system yet. That took a while. More

by Martinez_c86

Verified Customer

Recommend Dealer

Yes

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Jan 16, 2024 -

Rudolph Honda responded

Thank you for your review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your helpful feedback. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 16, 2024

SERVICE VISIT

Everyone was very friendly and knowledgeable. I was greeted immediately upon entering the service drive, and promptly provided with the shuttle. The shuttle driver was very friendly. I was kept i I was greeted immediately upon entering the service drive, and promptly provided with the shuttle. The shuttle driver was very friendly. I was kept informed every step of the way of my vehicle, and picked up immediately after completion. My car had been cleaned and returned in great condition. More

by shayiahwazi

Verified Customer

Recommend Dealer

Yes

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Jan 16, 2024 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 16, 2024

SERVICE VISIT

Fast service I enjoyed the service my vehicle received I enjoyed the service my vehicle received and I was updated along the way enjoyed the service my vehicle received and I was updated along the way More

by eddie_cal

Verified Customer

Recommend Dealer

Yes

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Jan 16, 2024 -

Rudolph Honda responded

Thank you for your very kind review, Eddie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 15, 2024

SERVICE VISIT

Rick quickly took care of the maintenance and informed me of upcoming work to expect and budget for. To me, this is going above and beyond to provide high quality customer service of upcoming work to expect and budget for. To me, this is going above and beyond to provide high quality customer service More

by tony_ruva11

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Rick

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Jan 15, 2024 -

Rudolph Honda responded

Tony, Thank you so much for your kind words for Rick, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 15, 2024

SERVICE VISIT

Heater went out. Took it in to get fixed. Paid $645 to order part. Haven't heard anything since. Took it in to get fixed. Paid $645 to order part. Haven't heard anything since. More

by robertslg

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Taylor Lambling

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Jan 16, 2024 -

Rudolph Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Jan 16, 2024 -

robertslg responded

I texted my service person this morning to see where we are on my repair and he said the part is in and I could bring my car in next week. He said it will need at least 2 days at service department.

January 15, 2024

SERVICE VISIT

Easy to work with Very friendly and caring team They were willing to work with me on the price and the terms willing to work with me on the price and the terms More

by hdlop70

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Lorenzo

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Jan 16, 2024 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 15, 2024

SERVICE VISIT

Everyone was incredibly helpful. The service was fast and it was easy working with the staff. My wait was not long. I had a great experience! The service was fast and it was easy working with the staff. My wait was not long. I had a great experience! More

by Fb4250

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Willie

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Jan 16, 2024 -

Rudolph Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Rudolph Honda

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