Back

Rudolph Honda

El Paso, TX

4.7
2,054 Reviews

5655 S Desert Blvd

El Paso, TX

79932

Directions

By Type

Showing 2,054 reviews

January 15, 2024

Service customer service used to have experienced people that treated me as a valued customer More

by LUZMADVD
Recommend Dealer
Yes
Jan 16, 2024 -

Rudolph Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 14, 2024

Excellent Since my Husband had bought Since my Husband has bought a couple if Hondas from the dealership, we knew the sales manager Lam, and we got such a kick out of him because I mainly speak Spanish an More

by ABARMENDARIZ
Recommend Dealer
Yes
Jan 14, 2024 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear Lam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 14, 2024

Great service. Service was fast. Lobby was comfortable and service advisor kept me updated on my vehicle More

by nleyvabrown
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Jan 14, 2024 -

Rudolph Honda responded

Thank you so much for your excellent review! We are so glad that Edith and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 14, 2024

The service was good and fast Friendly staff and efficient. The staff explained what the service was about More

by Monica12cortez
Recommend Dealer
Yes
Jan 14, 2024 -

Rudolph Honda responded

Monica, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 14, 2024

The person I worked with was extremely helpful and knowledgeable. This was the best experience I've had at Rudolph Honda! I definitely will request him the next time I need service. More

by Sb5338147
Recommend Dealer
Yes
Jan 14, 2024 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 14, 2024

Matthew was professional, informative and friendly,I will be returning. Great service! Thank you Matthew! Thank you Rudolph Honda! More

by deborahg484
Recommend Dealer
Yes
Employees Worked With
Matthew Livingston was great, professional and very informative
Jan 14, 2024 -

Rudolph Honda responded

Deborah, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you for choosing Rudolph Honda, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 14, 2024

Have always been treated very well and professionally. E have been a customer for 20 years and have no complaints. More

by reanbean1020
Recommend Dealer
Yes
Employees Worked With
Willie Rey
Jan 14, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your thoughts on working with Willie and our team. We're glad to hear we delivered such a great experience! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 14, 2024

It went well, they were able to do my oil change and also advised me that i had a leak on the valve on one of my tires More

by JAMES.SALAIS
Recommend Dealer
Yes
Employees Worked With
Noemi
Jan 14, 2024 -

Rudolph Honda responded

James, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 14, 2024

It was excellant My experience was beyond exceptional. I am very pleased with my new car. More

by stevel20121105
Recommend Dealer
Yes
Employees Worked With
Gabriel Luna, Gabriel Luna
Jan 14, 2024 -

Rudolph Honda responded

Steve, Thanks for your feedback on your recent visit to Rudolph Honda. It's great to hear that Gabriel was able to assist you and that you had such a positive experience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 14, 2024

Their service department is efficient, courteous and professional. The waiting area is convenient and comfortable. More

by Bob C
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Jan 14, 2024 -

Rudolph Honda responded

Bob, Thank you so much for your kind words for Edith, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

...
113
...