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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,056 Reviews
Call Dealership (915) 845-4321
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5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,056 reviews

January 13, 2024

The experience was good I bought a brand new car there The are helpful Very professional More

by getroestime
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Heather Hinojos
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Jan 14, 2024 -

Rudolph Honda responded

Thank you so much for your excellent review! We are so glad that Heather and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 13, 2024

Rudolph Honda is Awesome 5 Star. Excellent service and professional in every way Perfect service More

by wesdkm
Recommend Dealer
Yes
Employees Worked With
Rick in Service
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Jan 14, 2024 -

Rudolph Honda responded

We are very happy to hear Rick provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

Went to other dealerships that didn't give me the time due to budget at Rudolph I was not brushed off and found vehicle my daughter is happy with More

by sedlav5
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Lucas Grendahl
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Jan 14, 2024 -

Rudolph Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Lucas can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 13, 2024

Ok This is it, it was just a call for price on parts Thank you More

by AADEL_CAMPO
Recommend Dealer
Yes
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Jan 14, 2024 -

Rudolph Honda responded

Aadel, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 09, 2024

Express service window works great. No need for an appointment. Polite staff, clear explanations of work needed now and in the future. Full marks. More

by acuevas64
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Claudia Aguilar
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Jan 09, 2024 -

Rudolph Honda responded

We are very happy to hear our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 09, 2024

Rick was very helpful dealing with an issue with the headlamps. I also got a thorough explanation from Solomon of the diagnostics performed and the system reset to fix the problem. Thanks to both. More

by acuevas64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, at the main service desk
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Jan 09, 2024 -

Rudolph Honda responded

We are very happy to hear Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 08, 2024

Friendly and courteous and great service Every time go, the service is fast and reliable More

by vlando75
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
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January 01, 2024

It was excellent. However, I'm still waiting for a part to arrive. My experiences at Honda have all been great so far. More

by moralesgil10
Recommend Dealer
Yes
Employees Worked With
Willie
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December 29, 2023

Friendly and helpful ? ? Doc answered all our concerns and was willing to lead to our selection of purchase, and explained all the features of the vehicle More

by news4anna16
Recommend Dealer
Yes
Employees Worked With
Miguel Chavez, Miguel Chavez
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December 29, 2023

Pretty much a standard dealership experience. Salesman was good. Trade in value offer was a joke. More

by STEVESPITZER1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Michael Rodarte
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Dec 31, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Steve, feel free to contact us at your convenience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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