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Rudolph Honda

El Paso, TX

4.7
2,054 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,054 reviews

December 13, 2023

Great customer service, fast service, up to date technology. The experience of having someone to communicate right from the start was great. More

by asoto10
Recommend Dealer
Yes
Employees Worked With
Noemi
Dec 13, 2023 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 13, 2023

Courteous, service was prompt. Did not have to wait long for service representative to let me know. Very informative on service done and required. More

by l.tarango
Recommend Dealer
Yes
Dec 13, 2023 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 13, 2023

My experience at Rudolph was fantastic. Went in to get my old changed and tires rotated. Edith took about a minute to check my information and got everything set up! The service took maybe More

by burciagac66
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Dec 13, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. Rudolph and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 13, 2023

Professional The experience to check in went smoothly, and I was driving back to work to make my 8 am meeting More

by Efino1034
Recommend Dealer
Yes
Employees Worked With
Rick from service
Dec 13, 2023 -

Rudolph Honda responded

Thanks for sharing your thoughts about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 13, 2023

Quick and easy service. Rick made me understand any additional service items needed and the severity without feeling pressured. More

by JMBALAJADIA
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 13, 2023 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 12, 2023

Excellent service! They take the time to explain any issues with your car…much appreciated! More

by cari.meggyesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Lambing
Dec 12, 2023 -

Rudolph Honda responded

Cari, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 10, 2023

Truly amazing. No greater experience is ever to be had within this world. Truly amazing. No greater experience is ever to be had within this world. It was an experi More

by dustin.maughmer
Recommend Dealer
Yes
Employees Worked With
Gabriel Luna, Gabriel Luna
Dec 11, 2023 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Dustin, for choosing Rudolph Honda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 09, 2023

The service I received was excellent. Joel was very professional and went out of his way to let me know my car was receiving the best service. More

by frodriguez0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
Dec 09, 2023 -

Rudolph Honda responded

Thank you so much for your excellent review! We are so glad that Joel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 09, 2023

Went for an oil change/ maintenance, was told software update was needed on recall, told me it would take 30-45 extra, waited 2 more hours and received my auto back with no car wash, when I requested it a More

by RAULCASILLAS35
Recommend Dealer
No
Dec 12, 2023 -

Rudolph Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 08, 2023

Both Ricardo and Lucas were friendly and helpful. The process went as smoothly as I think buying a car can go. More

by KLPETE
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Lucas Grendahl
Dec 09, 2023 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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