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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,055 Reviews
Call Dealership (915) 845-4321
View Awards

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,055 reviews

December 08, 2023

Both Ricardo and Lucas were friendly and helpful. The process went as smoothly as I think buying a car can go. More

by KLPETE
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Lucas Grendahl
Report | Print
Dec 09, 2023 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 08, 2023

Great for most part but unhappy with windshield which has light tint w a small area pealing off on passenger side. Told it can't be fixed More

by elaine.monteon64
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Lucas Grendahl
Report | Print
Dec 09, 2023 -

Rudolph Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 07, 2023

They went above and beyond to make our shopping experience enjoyable and hassle free. Special kudos to Angel! More

by JAVIER.VILLELA13
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
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Dec 07, 2023 -

Rudolph Honda responded

Thank you, Javier. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rudolph Honda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 07, 2023

Luis Ayala was not my salesman, salesman was Adrian, and the experience was good Salesman was very attentive and courteous, answer all of our questions More

by ANAHERNANDEZ918
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
Report | Print
Dec 07, 2023 -

Rudolph Honda responded

Thank you for taking the time to write this review, Ana! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rudolph Honda are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 06, 2023

Very unhelpful, never been to a dealer who didn’t car about selling cars. The service area is even worse. I can’t recommend this dealer More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Adrian Nevarez
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Dec 09, 2023 -

Rudolph Honda responded

JG, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 06, 2023

He is great and helps me when I have questions Great customer service I love Honda More

by sanpazrodriguez
Recommend Dealer
Yes
Employees Worked With
Willey
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Dec 06, 2023 -

Rudolph Honda responded

Thank you for your very kind review. Willey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 06, 2023

It was simple and straight forward. I knew what was happening with the car and if the warranty covered my issue. More

by HERRERA.ERNESTO64
Recommend Dealer
Yes
Employees Worked With
Joel
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Dec 06, 2023 -

Rudolph Honda responded

Ernest, Thank you for taking the time to share your thoughts on working with Joel and our team. We're glad to hear we delivered such a great experience! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 06, 2023

Great communication and service. Sales and Service staff have been excellent and easy to work with. More

by joe.buccaran
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
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Dec 06, 2023 -

Rudolph Honda responded

It has been a pleasure serving you, Joe. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Honda, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 05, 2023

Very satisfied with the services provided. Everybody was friendly and attentive to my needs Very much appreciated. Thank you!!! More

by EVAB1118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Lucas Grendahl, Miguel Chavez
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Dec 06, 2023 -

Rudolph Honda responded

Thanks for sharing your thoughts about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 05, 2023

Thank you for your service. Please offer only Honda genuine fluids and parts as per Honda website. More

by ScotWithOneT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Emler, Victor Rocha, Alex Tarin, Carlyle Meeks, Danielle Alva, Destiny Valdez, Claudia Aguilar, Juan Perez Jr., Natali Tarin, Jorge Deanda
Report | Print
Dec 06, 2023 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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