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Rudolph Honda

El Paso, TX

4.7
2,050 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,050 reviews

September 28, 2023

I do not know Lam Nugent my sales person was out Armando renal and he always does a terrific job I've purchased probably at least seven Honda cars more than half of them from Armando he does a great job and More

by salcedasharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen
Sep 29, 2023 -

Rudolph Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 27, 2023

She was very straight to the point and described everything I detail. She also sent me a detailed email about what services they recommend getting complete. More

by robertlopez1998
Recommend Dealer
Yes
Sep 28, 2023 -

Rudolph Honda responded

Thank you for the 5 star review! We appreciate you taking the time to give your feedback on this platform. We hope we continue earning your business! Claudia Aguilar Service Manger Rudolph Honda

September 26, 2023

Great service. My car was done in less time than expected. I also needed the battery replaced on my key fob, and they took care of that right away. More

by sbeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Alva
Sep 26, 2023 -

Rudolph Honda responded

Thanks for sharing your thoughts about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 26, 2023

I really liked the way they explained what needed done by sending me a video. More

by JBERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 27, 2023 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 26, 2023

Great customer service. The dealership was very personable and worked quickly to get my vehicle serviced More

by JESI.WILLIAMS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
Sep 27, 2023 -

Rudolph Honda responded

Thank you, Jesi, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 26, 2023

Very professional. Matthew from Honda Service welcomed me as soon as I arrived at 7:30 am and took care of me right away, including a ride to my work and back to dealer More

by joannecaballero10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from service dept, Matthew Neessen
Sep 27, 2023 -

Rudolph Honda responded

Joanne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 26, 2023

Service writer was good and Informative. Little disappointed car is now on its third battery in 5 years but that’s not his fault. Tire measurements were wrong, again, not his fault. I’ll be More

by scoobydann83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer not on list, Carlyle Meeks
Sep 27, 2023 -

Rudolph Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 25, 2023

Very efficient and up front about the cost of every service required. Offered me a ride but I wanted to stay as I wasn’t in any hurry. They also offered me tickets for food from a vendor that was on si More

by LJSCOTT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Livingston
Sep 26, 2023 -

Rudolph Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 25, 2023

I feel in good hands. Great service and excellent people.They are the best dealer. More

by ADISHA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ayala
Sep 26, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 24, 2023

Professional, courteous, and informative on the status of my vehicle. All areas of this Dealorship have shown to be above satisfactory. More

by AYSSA.PADILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
Sep 25, 2023 -

Rudolph Honda responded

Ayssa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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