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Rudolph Honda

El Paso, TX

4.7
2,054 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,054 reviews

September 26, 2023

Service writer was good and Informative. Little disappointed car is now on its third battery in 5 years but that’s not his fault. Tire measurements were wrong, again, not his fault. I’ll be More

by scoobydann83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer not on list, Carlyle Meeks
Sep 27, 2023 -

Rudolph Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 25, 2023

Very efficient and up front about the cost of every service required. Offered me a ride but I wanted to stay as I wasn’t in any hurry. They also offered me tickets for food from a vendor that was on si More

by LJSCOTT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Livingston
Sep 26, 2023 -

Rudolph Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 25, 2023

I feel in good hands. Great service and excellent people.They are the best dealer. More

by ADISHA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ayala
Sep 26, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 24, 2023

Professional, courteous, and informative on the status of my vehicle. All areas of this Dealorship have shown to be above satisfactory. More

by AYSSA.PADILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
Sep 25, 2023 -

Rudolph Honda responded

Ayssa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 23, 2023

Excelente servicio , muy profesional y atentos , me atendió una joven hispana muy amable y servicial More

by barrazablanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Sep 25, 2023 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 23, 2023

Rudolph Honda quickly took charge after being notified of our delimma hundreds of miles from home. Their care and professionalism to assist us was more than we had ever expected. They kept us informed as to More

by Dannysrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick B, Carlyle Meeks
Sep 25, 2023 -

Rudolph Honda responded

Danny, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 21, 2023

Professional, and always accurate on the time of service. Love Rudolph Honda on Red Road. More

by jmcgurk24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 22, 2023 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 20, 2023

Excelente customer service They were fast Y love my Honda suv Gabriel explain to us how works the SUV Thank you More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Gabriel Luna
Sep 20, 2023 -

Rudolph Honda responded

Thank you so much, Alicia, for choosing Rudolph Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 20, 2023

Good people to work with and discuss price. Helpful sales person and good at explaining things. More

by edfran77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Joseph Cuellar
Sep 20, 2023 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 19, 2023

Great service. Got the job done. Fast fun and easy. I would recommend Rudolph Honda! More

by nickf350
Recommend Dealer
Yes
Employees Worked With
Willie Garcia
Sep 20, 2023 -

Rudolph Honda responded

Thank you for your 5 star review! We re so happy to learn we met all your expectations. Hope we continue earning your business. Claudia Aguilar Service Manager Rudolph Honda

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