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Rudolph Honda

El Paso, TX

4.7
2,054 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,054 reviews

August 29, 2023

Regular Service on t’he front desk Sotmeti mes they take to l’ONG to answer t’he phone More

by imaeljim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I Don’t Know t’he name
Aug 30, 2023 -

Rudolph Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 29, 2023

The process was very quick. Joseph Cuellar was very helpful and answered all of my questions. More

by salthoff
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Joseph Cuellar
Aug 29, 2023 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear Joseph was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 29, 2023

Speedy service polite very helpful my car was clean and running better than before I brought it in More

by BENBURIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Aug 30, 2023 -

Rudolph Honda responded

BEn, Thanks for sharing your thoughts about your experience with Rudolph Honda. Natali and our team appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 29, 2023

As I wrote in the rating I sent on in before, I was extremely pleased with the Rudolph Honda service I received, and on two separate occasions. I live just north of downtown, so the drive to Rudolph is More

by TESCHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca. (I forget her surname.), Joseph Cuellar
Aug 30, 2023 -

Rudolph Honda responded

Thank you! Joseph and Bianca appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Aug 30, 2023 -

TESCHNER responded

Always glad to stay in touch. You run a truly great Service Department.

August 29, 2023

I really like the service Rudolph Honda because they keep me informed about the process of my vehicle 's service and price, excellent customer service 👏. More

by LANCHOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Neessen, Brian Lane, Natali Tarin
Aug 30, 2023 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 28, 2023

Excellent and timely service. I was in and out far more quickly than I expected, and the communication was great each step of the way. Thank you! More

by KCKOPREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Aug 28, 2023 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 27, 2023

Great service from Willie Garcia! He’s a real professional. Quick to offer tips on service and never pushing for service I don’t need. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Garcia, Natali Tarin
Aug 28, 2023 -

Rudolph Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Willie met your expectations. Thank you for choosing Rudolph Honda, Dan, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 26, 2023

Jesus did a great job, our salesman. Just when I was thinking I needed to go home and think it over he was able to convince me to make this purchase. He is an asset to Rudolph. More

by CECIHERMOSIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Kathryn Queen
Aug 27, 2023 -

Rudolph Honda responded

Thanks for sharing your thoughts about your experience with Jesus and our dealership. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 23, 2023

Awesome service and dealer! They dont upcharge and take care of the customer. Very easy process and no haggle More

by Fifield300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn McPhatter, Brian Lane, Zachary Punty
Aug 24, 2023 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 22, 2023

Nice car service and customer service was well too. Wait was a little long but manageable. More

by luz.romo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Aug 23, 2023 -

Rudolph Honda responded

Thank you, Luz! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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