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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,044 Reviews
Call Dealership (915) 845-4321
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5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,044 reviews

August 11, 2023

friendly, waiting areas were clean, quick and communicative when it came to my vehicle being serviced. More

by CCONNOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Garcia
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Aug 14, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 11, 2023

Good diagnostics and workmanship. Fixed the problem and had my car ready earlier than originally promised. More

by vpayne0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
Aug 14, 2023 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 11, 2023

I went and ask what I wanted and the price I was looking for. Luckily they had one for me. Mr. Kaplan understood what I needed. More

by FLORABURCIAGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Kaplan , Lucas Grendahl
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Aug 14, 2023 -

Rudolph Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rudolph Honda are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 10, 2023

Jesus and Angel provided exceptional customer service even went the extra mile to get me what I wanted. More

by crgarcia2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Angel Corral
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Aug 10, 2023 -

Rudolph Honda responded

Thanks for sharing about your experience with Jesus and Angel here at Rudolph Honda. We appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 10, 2023

The online service scheduling is very convenient. The service advisors are also good about keeping you updated. More

by M. Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Lambing
Report | Print
Aug 11, 2023 -

Rudolph Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 10, 2023

My Odyssey needed a lot of services, some repairs. My visit with the Rudolph Honda Service Department was quick and easy as I left my Odyssey over night. Being able to text message with the service More

by EPRICE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Bianca and Taylor in the service department.
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Aug 11, 2023 -

Rudolph Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 10, 2023

It was an awesome expierence and the process was really quick and smooth! Alexa is amazing and very helpful and Luke made it so easy to process our paperwork. Thank you!!! More

by ZENITRAM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Alexandra Sanchez
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Aug 11, 2023 -

Rudolph Honda responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 10, 2023

Willie Rey is a very nice guy to work with, kept me posted while my vehicle was at the service department and answered all my questions. Great Customer More

by bettym0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gentry, Armando Aguilar, Victor Rocha, Alex Tarin, Luis Ayala, Destiny Valdez, Edith Perez, Natali Tarin
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Aug 11, 2023 -

Rudolph Honda responded

Thank you so much for your kind words, Betty, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 10, 2023

No text received at service intake nor when service done. No one seemed to really care about it either. Wrote an email and so far no followup from them😕 More

by winstonereed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Aug 11, 2023 -

Rudolph Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 09, 2023

great great great great great great great great great great except having to do stupid review. More

by pedipod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
Aug 09, 2023 -

Rudolph Honda responded

Thank you for your great great great great review! We truly appreciate you taking the time to submit a one! Claudia Aguilar Service Manager Rudolph Honda

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