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Rudolph Honda

El Paso, TX

4.7
2,044 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,044 reviews

August 09, 2023

The Rudolph dealership was okay and did most things well. The title person there lost insurance information that had been sent to Jim but we were able to get the information action sent again. Joseph More

by tbmtbmtbm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Cuellar
Aug 10, 2023 -

Rudolph Honda responded

Thanks for sharing about your experience with Rudolph Honda. It's great to hear that you enjoyed working with Joseph. We appreciate your feedback about the lost insurance information and will take it into account for the future. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 08, 2023

Excellent customer service. Took care of all the details and made the entire process seamless. More

by nmehtacts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathryn Queen, Zachary Punty, Harvey Wilson
Aug 10, 2023 -

Rudolph Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rudolph Honda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 07, 2023

JUAN PEREZ was very professional throughout the entire process. He really did everything he could to help us get our brand new car and made and explained everything in such a simple way. Highly highly rec More

by DHAWKINS71701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Juan Perez Jr.
Aug 10, 2023 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear Juan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 07, 2023

Profetional and friendly staff. Always trying to help me the best way that they can and always understandable and kind with me More

by jesse8494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Neessen, Ricardo Knox, Natali Tarin
Aug 10, 2023 -

Rudolph Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 07, 2023

Great experience dealing with staff and with our Rudolph Honda Accord. Will recommend the dealership and product to family and friends. Edgar Flores was awesome and very professional. More

by stevemunoz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Lucas Grendahl, Edgar Flores
Aug 10, 2023 -

Rudolph Honda responded

Thank you so much for your wonderful review! We are thrilled that Edgar and the team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rudolph Honda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 07, 2023

Very friendly staff. We were offered burritos for late breakfast and then enjoyed early lunch. More

by MARTHA.RAMIREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Joseph Cuellar
Aug 10, 2023 -

Rudolph Honda responded

Thank you so much for taking the time to share your feedback with us, Martha. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 07, 2023

Willie was very helpful. He informed me that the pickup car was in Horizon. That would mean an long wait at the dealership. An SMS text would be sent when the car arrived More

by LNELSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Aug 09, 2023 -

Rudolph Honda responded

Thank you for granting us patience and understanding in regard to the shuttle transport. We strive to provide our customers with as much convenience as possible to make the service visit is a pleasant one. Willie is one of our best and we hope he can continue earning your future business. Have a great day! Claudia Aguilar Service Manager Rudolph Honda

August 07, 2023

Great customer service and the staff was very helpful. Will come back again. The dealer helping was very patient and exceeded my expectations. More

by GMARCELA734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Miguel Chavez
Aug 10, 2023 -

Rudolph Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

August 07, 2023

Excellent work. Service advisor was very nice and professional. He was very thorough in his explanation of services performed More

by CCHAIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember service advisors name but he was excellent, Natali Tarin
Aug 09, 2023 -

Rudolph Honda responded

Thank you for taking the time to give us some feedback! We love that we met your expectations. We hope we can continue earning your business. I will pass along your kind words to Natali and the Team! Claudia Aguilar Service Manager Rudolph Honda

August 06, 2023

Everyone was great, friendly and really helpful! It was a pleasant experience all around. Thank you all very much! More

by edmunds.valerie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathryn Queen, Joseph Cuellar
Aug 10, 2023 -

Rudolph Honda responded

Thanks for your feedback on your recent visit to Rudolph Honda. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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