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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,044 Reviews
Call Dealership (915) 845-4321
View Awards

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,044 reviews

August 06, 2023

We had a great experience with Rudolph Honda. We purchased a brand new vehicle that ended up having a manufacturing issue. Rudolph was astute in trying to fix the issue and when unable to gave us More

by TCTHOMPS.EMAIL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Kathryn Queen, Angel Corral, Katherine Sanchez
Report | Print
Aug 10, 2023 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

August 06, 2023

I’m satisfied with the Honda product but not that dealership. Definitely not doing business here again unless it’s warranty work. More

by east8485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe
Report | Print
Aug 13, 2023 -

Rudolph Honda responded

We're sorry to see you did not have a 5 star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

July 27, 2023

Zach was awesome. Well dressed, very knowledgeable, and kept my wife happy. This guy needs more responsibilities. More

by rcatero
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jul 29, 2023 -

Rudolph Honda responded

Thanks for sharing your thoughts about your experience with Rudolph Honda. Zach and our team appreciate your business and hope to see you again soon! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

July 20, 2023

I wish I could have been given a better deal, but I was helped by Carlos. Lucas was great and helpful! I have no clue who Heather is! More

by CHRISTY_M12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Carlos Marin
Report | Print
Jul 22, 2023 -

Rudolph Honda responded

Christy, Thank you so much for your excellent review! We are so glad that Lucas and Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

July 19, 2023

Excellent customer Service and an outstanding job every time we need assistance for our vehicles. Thank you very much to all staff, specially Noemi who always does everything possible to maintaining the More

by vaguilar0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noemí Gutiérrez
Report | Print
Jul 19, 2023 -

Rudolph Honda responded

Thank you for your very kind review. We will pass along your kind words to Noemi. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

July 19, 2023

Nice place to go to helping staff and Excellent Service would recommend to anyone that is buying a Honda. More

by Devonbobevan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Edith Perez, Gabriel Luna
Report | Print
Jul 19, 2023 -

Rudolph Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rudolph Honda are glad to have you as a customer. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

July 16, 2023

Gabriel was wonderful. He was always attentive and polite. Never seemed to loose his patience with me. More

by gerdafp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Lam Nguyen, Gabriel Luna
Report | Print
Jul 17, 2023 -

Rudolph Honda responded

Thanks for your feedback on your recent visit to Rudolph Honda. It's great to hear that Gabriel was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We'll be sure to let him know! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

July 13, 2023

Rudolph takes the time to help you make a well informed decision about what car to buy. Great team and awesome customer service. More

by belanore46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Joseph Cuellar, Natali Tarin
Report | Print
Jul 14, 2023 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

July 13, 2023

What can I say, since I purchased my car a 2004 I only take it with you cause your service is excellent More

by PEREZSOLEDAD08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Garcia, Natali Tarin
Report | Print
Jul 14, 2023 -

Rudolph Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Jul 15, 2023 -

PEREZSOLEDAD08 responded

I always receive great service

July 13, 2023

Natali our service rep took very good care of us . We have owned Honda autos since 1981 (civic) first one. We have always taken our Honda’s to Rudolph. More

by BOLAGHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
Jul 14, 2023 -

Rudolph Honda responded

Thank you for the kind words for Natali and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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