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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,044 Reviews
Call Dealership (915) 845-4321
View Awards

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,044 reviews

July 03, 2023

Fast, courteous and reliable. Tested and found the problem immediately. Explained and provided suggestions. Great work! More

by MIKEMORELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
Jul 03, 2023 -

Rudolph Honda responded

Thank you so much for choosing Rudolph Honda! Let us know if we can be of any more assistance! Hope to see you again soon!! Lam Nguyen Sales Manager lamn@rudolphcars.com

June 30, 2023

Chris did a fantastic job in assisting me with leasing my civic! He sent me to Lucas for the financial portion and he did a fantastic job as well! More

by stevenplodigkeit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garcia, Lucas Grendahl
Report | Print
Jul 03, 2023 -

Rudolph Honda responded

Thank you so much for choosing Rudolph Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Lam Nguyen Sales Manager lamn@rudolphcars.com

May 26, 2023

Perhaps it was an off day, but the predicted time for an oil change and fluid check was underestimated. It took 3 hours. I did not receive updates until I was driving away. More

by mketon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 28, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 23, 2023

Gran atención al cliente el personal muy atento y servicial gran conocimiento de la variedad de vehículos que tienen estoy muy satisfecho de la atención que me dieron More

by JAIMEVALENZUELA22
Recommend Dealer
Yes
Employees Worked With
Alexandra Sanchez
Report | Print
May 23, 2023 -

Rudolph Honda responded

Aquí en Rudolph Honda, la satisfacción del cliente es nuestra prioridad número 1. Siempre hacemos todo lo posible para asegurarnos de que nuestros clientes disfruten de su experiencia con nosotros. Fue un placer tenerte en el concesionario. ¡Agradecemos su evaluación! Dominique Valdez Sales Manager dominiquev@rudolphcars.com

May 19, 2023

The service personnel are excellent and I rely on them. I know that they will take good care of me. More

by sgroover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Garcia and Rick Biernacki
Report | Print
May 19, 2023 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 19, 2023

Customer Service is VERY Professional and Courteous! Gabriel our salesman was awesome and we Love our Honda Passport! Thanks Rudolph Honda! More

by kathysievek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Gabriel Luna
Report | Print
May 19, 2023 -

Rudolph Honda responded

Kathy, Here at Rudolph Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Enjoy your new Passport! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dominique Valdez Sales Manager dominiquev@rudolphcars.com

May 18, 2023

Service manager Willie is excellent and service time was great as usual for me! Love More

by anthonyparker48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie, service manager excellent
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May 18, 2023 -

Rudolph Honda responded

Thank you, Anthony, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 18, 2023

Quick service, answered questions, friendly employees, Service personnel did what was expected and quickly. Will be returning for further service. More

by colonsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 18, 2023 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 13, 2023

We had Bianca Emler help us out. She was amazing, amazing, amazing, amazing, amazing, amazing. More

by wboeing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Emler - 5 stars
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May 15, 2023 -

Rudolph Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bianca and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 08, 2023

Went in got attend quick and was out fast also good job was really happy with service More

by tomas.herrera254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 09, 2023 -

Rudolph Honda responded

Hi Tomas, Thank you for your kind words. We appreciate you taking the time to give your feedback! We hope we can continue earning your business! Claudia Aguilar Service Manager Rudolph Honda

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