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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,042 Reviews
Call Dealership (915) 845-4321
View Awards

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,042 reviews

May 03, 2023

Dealing with Rudolph was a pleasant experience all around. The only drawback was that the selection of Honda Ridgelines was limited but overall I’m very pleased with my truck . More

by pemara66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Guerrero
Report | Print
May 03, 2023 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy your new truck! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

Excellent customer service in all departments, from sales to finance to service departments. Couldn't be better! More

by Doug.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Emler (5 stars), Matthew Neessen, Lynn McPhatter, Kathryn Queen, Lucas Grendahl, Gabriel Luna
Report | Print
May 03, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your thoughts on working with our team, Doug. We're glad to hear we delivered such a great experience! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

Was very happy with my service Advisor (young girl) was able to get everything done in 3 hours More

by estradavelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 03, 2023 -

Rudolph Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Natali met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

My granddaughter and I had a lovely experience recently. While we were waiting for my oil to get changed, she got to play in the kids area and we received some delicious popcorn and soda. More

by mrsmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 03, 2023 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

Took care of the work I needed done as specified. Did not have to wait longer than the time quoted. My rear brakes aren’t squealing any more. More

by SUE_MORSE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 04, 2023 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

My wait was short and the waiting area was very comfortable. I look forward to coming back again. More

by KERUSSOJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name(s)
Report | Print
May 03, 2023 -

Rudolph Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

The service is very good, the people are very friendly and the waiting time is good More

by edna.lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 03, 2023 -

Rudolph Honda responded

Edna, thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

I wanted to express my gratitude for the exceptional customer service I received from Juan Perez. His friendly and helpful demeanor made a real difference in my experience. More

by LUCINDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 03, 2023 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

Helped me with everything I needed and were so nice with everything! He was super nice and friendly, loved it. More

by IROMO1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach , Brian Lane, Colson Sasseen, Natali Tarin
Report | Print
May 03, 2023 -

Rudolph Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

May 03, 2023

No waiting, quick service, drop off and pickup from home was also fast, friendly and professional associates. More

by Grijalvasusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
May 03, 2023 -

Rudolph Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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