Rudolph Honda

The sraff was very professional, courteous; and very helpful. They explained what they did to the CRV and what other services l will need. KUDDOS TO THE STAFF. Thank you, Jisefina Orozco helpful. They explained what they did to the CRV and what other services l will need. KUDDOS TO THE STAFF. Thank you, Jisefina Orozco More

Adrian Nevarez was very helpful, he handled the paperwork and I drove home with a new Honda in under 2.5 Hrs., Which is a huge plus in my eyes. It was very smooth. Brian, I'm sorry and I drove home with a new Honda in under 2.5 Hrs., Which is a huge plus in my eyes. It was very smooth. Brian, I'm sorry More

Great customer service. Didn’t make us feel pressured at all & everything was finalized in a good timely manner. Didn’t make us feel pressured at all & everything was finalized in a good timely manner. More

I took my CRV to Rudolph Honda and paid $1000 for a part and service. They fixed the issue (so they thought) a few days later I returned to the dealership with the "same issue" and was advised by Willie, th and service. They fixed the issue (so they thought) a few days later I returned to the dealership with the "same issue" and was advised by Willie, the service advisor, that it may be another problem. Unfortunately, despite waiting for four months, we have yet to receive the necessary part to repair my Honda, which remains at the Rudolph Honda service department and continues to depreciate in value. Every month, the dealership pushes back the expected arrival date, citing a lack of availability nationwide. We have reached out to American Honda Motor Co, who promised AGAIN. We have had to proactively follow up with the dealership, as they have shown little concern for the inconvenience of our car being out of commission. We caution potential Honda buyers against the brand due to ongoing issues with parts availability. I have been without my working car for almost six months. #americanhondamotorco #rudolphhonda #honda More

Great service by Gabriel And Luis. They are the best. We felt comfortable at all times. Thanks!! We love our Pilot They are the best. We felt comfortable at all times. Thanks!! We love our Pilot More

Worst experience I have ever had with a dealership. Claudia and Taylor were horrible to deal with. I purchased a brand new Odyssey from Rudolph and it's been nothing but A/C issues and bad service. I Claudia and Taylor were horrible to deal with. I purchased a brand new Odyssey from Rudolph and it's been nothing but A/C issues and bad service. I had taken the vehicle in 5 times in the past month! Taylor, Claudia, Techs and attendants really don't know what they are doing. Had to contact the Honda company and I had to take my van to El Paso Honda to finally get it fixed. Took them half a day! Thank God for them! Honda has a great product but Rudolph is ruining their name. More

Very rude when “trying” to negotiate. Delivery not even a option. Was told right off that delivery is up to me (13hrs away). When shown other vehicles, pretty much exactly the same in Delivery not even a option. Was told right off that delivery is up to me (13hrs away). When shown other vehicles, pretty much exactly the same in all fashions that were 5 grand cheaper I was told to go buy at the cheaper place. Salesman didn’t even act like he wanted to try and negotiate. More

I was very impressed with the agent that I dealt with. Who’s Claudia ? I didn’t have any dealing with her. The experience with Rudolph Honda service was great & I’ll be happy to keep going there. Who’s Claudia ? I didn’t have any dealing with her. The experience with Rudolph Honda service was great & I’ll be happy to keep going there. More

Great company. Very honest and helpful people. Do a great job with customer service. Thank you Very honest and helpful people. Do a great job with customer service. Thank you More

It was Quick and painless. Great customer service! Definitely going back for all my service needs . Great customer service! Definitely going back for all my service needs . More