Back

Rudolph Honda

El Paso, TX

4.7
2,040 Reviews

5655 S Desert Blvd

El Paso, TX

79932

Directions

By Type

Showing 2,040 reviews

March 07, 2023

They are great at what they do. Always get me in when service is needed. More

by hllope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Mar 08, 2023 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

March 07, 2023

I was thoroughly impressed with the service provided by our salesperson "Adrian Nevarez" during my recent purchase of the Honda Acord 2022. From start to finish, he was knowledgeable, patient, and professi More

by Jose.gilberto.barron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Adrian Nevarez
Mar 08, 2023 -

Rudolph Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Adrian! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dominique Valdez Sales Manager dominiquev@rudolphcars.com

March 04, 2023

They are really friendly and will guide you and answer any questions you have throughout the process. More

by sammy martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Michael Rodarte
Mar 05, 2023 -

Rudolph Honda responded

Thank you, Sammy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Dominique Valdez Sales Manager dominiquev@rudolphcars.com

February 28, 2023

Harvey had great customer service, wasn't pushy and gave me time to think about my decision on what vehicle to buy. He is also very knowledgeable about different type of Honda models. More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Wilson
Feb 28, 2023 -

Rudolph Honda responded

We appreciate your business, Sandra. Thank you for taking the time to leave us a review. Congratulations on the purchase of your new Honda, Dominique Valdez Sales Manager dominiquev@rudolphcars.com

Feb 28, 2023 -

Rudolph Honda responded

Hi Sandra, We appreciate your business, Thank you for taking the time to leave us a review. Congratulations on the purchase of your new Honda!!!

February 27, 2023

Jasmine made the experience smooth and easy. She was always available and she’s a great asset to the company! Any question i have she answered and she went above and beyond to help us out. High More

by aprilxvargas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmine Villanueva
Feb 27, 2023 -

Rudolph Honda responded

April Vargas, We sincerely thank you for the positive review, I will be sure to inform Jasmine and our Team of the Review and look forward to seeing you again soon!.

February 27, 2023

Great service as usual. Short wait for the repairs. One was covered under warranty. Reasonable prices too. Willie was so helpful. More

by Pura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Garcia, Natali Tarin
Feb 28, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star review. We look forward to working with you again. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 27, 2023

Harvey was very nice, helpful and was not pushy or aggressive. Was able to answer all my questions regarding vehicle options, financing and services. Would definitely go back again! More

by Ernienewell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Harvey Wilson
Feb 27, 2023 -

Rudolph Honda responded

Hi Ernien, Here at Rudolph Honda, we strive for excellence and we're so glad that we were able to go above and beyond your expectations! Hope to see you soon.

February 17, 2023

As always I was greeted with a service rep. who quickly took my information and went to work on the car. 30 minutes later all was done and the car was returned with a list of work done and what More

by jack.berg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie, Tommy Emler
Feb 19, 2023 -

Rudolph Honda responded

jack, Thank you for your very kind review. Tommy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 12, 2023

Went in for an oil change. Attempted to schedule more intensive service but was told by the service dept (not quick lube) that they do not take appointments and I should just b More

by The Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lube/main service dept
Feb 12, 2023 -

The Dude responded

Also, the three stars for price transparency and communication does not apply to the quick lube portion of my experience. On the service side, I was not offered a chance to explain what services I needed. The rep didn’t seem to care. I was hoping to get a quote for the services I needed but was just told to “bring it in” again and again. Maybe “listen” to what the customer has to say?

February 01, 2023

As usual a little expensive but good job. Was a little dissapointed when they did not diagnose why the VSA light was on and they also missed a nail in the right frt tire said losing air becau More

by Bobg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 02, 2023 -

Rudolph Honda responded

Thank you for your very kind review, Bob. We strive to make sure that all of our customers leave happy, and it's great to hear that you've had an overall positive experience here at Rudolph Honda. Please don't hesitate to reach out to us directly if you need any further assistance, we're always happy to help!

...
145
...