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Rudolph Honda

El Paso, TX

4.7
2,040 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,040 reviews

September 30, 2022

Buying a car at Rudolph Honda was an awesome experience. Everyone was so kind and helpful. This is the second car I have purchased from this dealership. I would highly recommend them!! More

by salkat53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian and Lam, Dominique Valdez
Oct 03, 2022 -

Rudolph Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 12, 2022

CR-V had one sticker price but when doing paperwork to finance the vehicle ,finance department added over $3,000.00 that wasn’t on prize. False advertising at its best!!!! Purchased vehicle on 9-5-22 More

by lakers.moreno49
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel , Dominique Valdez
August 31, 2022

On Aug. 24, 2022, I took the car in for Service, and left it until the following day. Willie Ray was my Advisor, always very respectful and polite! As a cus More

by cmatosor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Ray Garcia
Sep 03, 2022 -

Rudolph Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rudolph Honda! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2022

I took my 2001 Odyssey in for an oil change and told them the pan bolt was stripped and a butterfly bolt was used. I told them before they started and after the job was completed the servicemen told me that More

by robertjb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew
Aug 30, 2022 -

Rudolph Honda responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (915) 845-4321. We look forward to hearing from you.

Aug 30, 2022 -

robertjb55 responded

I called the number provided and was on hold listening to music for 10 minutes with no response. Have your manager give me a call at 915-630-5672.. Robert

August 27, 2022

Excellent customer service. They’re always very friendly and smiling very welcoming and I never really have to wait a long time More

by Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianka
Aug 30, 2022 -

Rudolph Honda responded

Hi, we are so happy to read such a great review about Rudolph Honda! We can't wait to see you again, have a great day.

August 14, 2022

Excellent attention and service, since the beginning they take care of you, specially my personal car dealer More

by vicariza67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Flores
Aug 16, 2022 -

Rudolph Honda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 12, 2022

Great service. Very professional and short wait time for oil changes. Been going to this dealership since 2007. More

by belle07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Emler, Dominique Valdez
Aug 14, 2022 -

Rudolph Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2022

on 7/30/2022 SATURDAY WENT FOR OIL CHANGE at 8 AM I used Express lane and got done by 8:34 AM so fast service very reasonable More

by expert3000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Emler
Aug 04, 2022 -

Rudolph Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 04, 2022 -

expert3000 responded

thank you

August 03, 2022

Poor reception, all were sitting talking and ignoring customers, one lady came up to me and asked what i needed I told her I had an appointment, she said someone would be right with me and she walked off More

by larubal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not have a name
Aug 04, 2022 -

Rudolph Honda responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (915) 845-4321.

July 15, 2022

Appointment, reception, courtesy, service, speed, information, invoicing, follow up, report details, knowledge Willie Ray Perfect More

by jorge_e_Leal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Valdez
Jul 17, 2022 -

Rudolph Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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