
Rudolph Honda
El Paso, TX
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Buying a car at Rudolph Honda was an awesome experience. Everyone was so kind and helpful. This is the second car I have purchased from this dealership. I would highly recommend them!! Everyone was so kind and helpful. This is the second car I have purchased from this dealership. I would highly recommend them!! More
CR-V had one sticker price but when doing paperwork to finance the vehicle ,finance department added over $3,000.00 that wasn’t on prize. False advertising at its best!!!! Purchased vehicle on 9-5-22 finance the vehicle ,finance department added over $3,000.00 that wasn’t on prize. False advertising at its best!!!! Purchased vehicle on 9-5-22 Labor Day Special?????????????????????????? More
On Aug. 24, 2022, I took the car in for Service, and left it until the following day. Willie Ray was my Advisor, always very respectful and polite! As a cus 24, 2022, I took the car in for Service, and left it until the following day. Willie Ray was my Advisor, always very respectful and polite! As a customer I feel comfortable and confident because I know that the people there will take care of Mr. Matos and I. Thank you again for your service! More
I took my 2001 Odyssey in for an oil change and told them the pan bolt was stripped and a butterfly bolt was used. I told them before they started and after the job was completed the servicemen told me that the pan bolt was stripped and a butterfly bolt was used. I told them before they started and after the job was completed the servicemen told me that the mechanic replaced the butterfly bolt with another pan bolt. When I got home and after an hour I checked under my car and there was a pool of oil on the ground. I called the express service department about what I found and the servicemen talked to his manager and he informed him that there is nothing he could do about it. He offered me the telephone numbers of the parts and service departments to get the pan replaced. I told him that it wasn't leaking before they did the oil change but they didn't seem to care. More
Poor reception, all were sitting talking and ignoring customers, one lady came up to me and asked what i needed I told her I had an appointment, she said someone would be right with me and she walked off customers, one lady came up to me and asked what i needed I told her I had an appointment, she said someone would be right with me and she walked off. The agent that finally came over was sitting at a desk and took about 10 min to come over and ask what i needed. Poor Service!!! More