
Rudolph Honda
El Paso, TX
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Excellent customer and vehicle service. Prices are always reasonable, you always have peace of mind knowing that your vehicle is in good hands. Prices are always reasonable, you always have peace of mind knowing that your vehicle is in good hands. More
Hello, the Service Dept was very helpful on 09Mar2022/Wed/0800, I initially had made an appointment the day before as I had an Engine Check Light come on and required an oil change on my Civic, 09Mar2022/Wed/0800, I initially had made an appointment the day before as I had an Engine Check Light come on and required an oil change on my Civic, when I pulled in the gentleman was very courteous and knowledgeable even to an out-of-towner though my roots are from ElPaso and now reside in SanAntonioTX, needless to mention the mechanics were in short supply and I was due to travel back 2days later and the only option available to me was maybe an appointment on Mon or Tues, obviously not a good option, I instead ventured to a nearby PEPBoys, I was truly in need of HONDA professionals servicing. Nice facilities and was really impressed with the Red Honda Civic on the showfloor, I was ready to take that home with me, but it had a "Not For Sale" sign on it and others. Thank You nonetheless, maybe on my next visit with my Family there still, Rudolph Honda will accommodate me fully. Be safe. More
Carlos Marin was very friendly and helpful from the minute we walked in the door at Rudolph. He was very knowledgable on products and the reality of the current vehicle supply situation. We in no way f minute we walked in the door at Rudolph. He was very knowledgable on products and the reality of the current vehicle supply situation. We in no way felt pressured or rushed to make a decision. More
Service department is the best I’ve ever dealt with. Liz Hinojosa, my service advisor takes time to explain in detail issues that arise and importance of getting them taken care of for maximum performan Liz Hinojosa, my service advisor takes time to explain in detail issues that arise and importance of getting them taken care of for maximum performance of my car. All staff is very professional and courteous. Rudolph Honda is a five star business. Highly recommend! Service after the sale is their priority! More
Great experience with Edgar Flores. I bought my previous vehicle with his assistance and kept the vehicle for nine years without any issues in 9 years. The reliability of Honda has bro I bought my previous vehicle with his assistance and kept the vehicle for nine years without any issues in 9 years. The reliability of Honda has brought me back to Rudolph for the third time. More
My visit was due to a recall for hood striker reinforcement. I was very satisfied with my appointment. They were waiting for me, accomplished the job in short order and I was on my way within 30 reinforcement. I was very satisfied with my appointment. They were waiting for me, accomplished the job in short order and I was on my way within 30 minutes. Very satisfied with their care and interest in the customer concerns. More
My visit to Rudolph Honda was made enjoyable,since there was no pressure from the salesman(Francisco Espinoza),it was all about me,the customer, Even their Financial Manager (Brian Lane)brought humor to a was no pressure from the salesman(Francisco Espinoza),it was all about me,the customer, Even their Financial Manager (Brian Lane)brought humor to a financial transaction,very much appreciated! More
Courteous, Professional service. However after claiming the car had a wheel alignment problem and claiming to fix it; I had a low tire pressure warning show up on my dashboard that lasted from Wilcox, NM the car had a wheel alignment problem and claiming to fix it; I had a low tire pressure warning show up on my dashboard that lasted from Wilcox, NM to Phoenix, AZ. It stayed all week in Phoenix and stayed on the dashboard from Phoenix to El Paso, TX. I inflated all 4 tires in Phoenix and the warning is still on my dashboard. What do I do? More