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Rudolph Honda

El Paso, TX

4.7
2,051 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,051 reviews

February 22, 2021

Willy Ray is a great Service Consultant and has a superior knowledge of all Honda models.. He set everything up to install an engine part followed by oil and filter change and it went fast and smooth More

by john bleam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Garcia
February 18, 2021

I have always received fast service and quality work on both of my Honda vehicles. If they find a need to do additional work, I am given details of the need and a cost estimate. I love their car washes wh More

by tonymixer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Huizar, Willie Garcia
February 14, 2021

The experience was great and the customer service was excellent, Without doubt I will be back to Rudolph Honda to get a a good service. More

by jgabyg77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Martinez
February 13, 2021

Excellent service! So far I have been treated with great respect and attention. The staff are professional and friendly. The technicians are efficient. And the reminders for recommended service really help. More

by albert.hernand1563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEPHANIE RAMOS
February 08, 2021

Excellent customer service!! Mr willie Garcia was very professional, knowledgeable and as always very professional. My vehicle was ready as promised and the price was affordable. Thank you!! More

by jonpaulpicasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Garcia
February 08, 2021

I enjoy going to this dealership because the employees are always professional, polite and very helpful. They always make me feel welcome. They service my car and I have no problems with it. I recommend a More

by Marisala27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Huizar, Willie Garcia
November 27, 2020

Great service, advice for required repairs and order priority was very well explained. The shop immediately started to work on requested repairs and cost was fair. The representative I spoke with had a More

by jgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Garcia
Dec 02, 2020 -

Rudolph Honda responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

November 24, 2020

Overpriced And the payment plant is only for one month no interest. My vehicle is 4 years old and the list of all the things wrong with it from the diagnostic was endless. More

by yadis572002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee is not listed
Nov 30, 2020 -

Rudolph Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

November 23, 2020

Very prompt and mindful of its customers time, which is huge for me. Staff is always professional and courteous. Clean facility. Inspection report is a plus for me as well. More

by Norma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Franklin, Bianca Emler
Nov 30, 2020 -

Rudolph Honda responded

Thanks for your perfect review, Norma! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

November 10, 2020

BEST car buying experience of my life! From start to finish I have never had a dealership provide such high quality service. Rudolph Honda customer forever. More

by LAMPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Jesus Rivera, Mike Rodarte, Edith
Nov 12, 2020 -

Rudolph Honda responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

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