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Rudolph Honda

El Paso, TX

4.7
2,030 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,030 reviews

February 25, 2019

Customer service at the service department I took my 2013 Honda Accord coupe in for AC compressor unit to be replaced The service advisor: Elizabeth Hinojos went way beyond any expectation I More

by Peggy Sutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Hinojos, Mike Bustamante, Augustin Candelas
Feb 25, 2019 -

Rudolph Honda responded

Peggy, thank you for the awesome feedback! Elizabeth is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that he was there to provide you with great service. Best, Gabe Gonzalez , General Sales Manager, (915)-726-1530

September 12, 2018

Very Professional Took my Pilot in for routine service. The service department at Rudolph Honda is very friendly and knowledgeable. They had my vehicle ready quickly More

by DxC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonny Nichols and Chris Denison
September 04, 2018

Always excellent service The service after the sale is the other reason i keep going back to rudolph honda. They always go out of ttheir way and go the extra mile to service t More

by Odyssey Mugen RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan maldonado
Sep 06, 2018 -

Rudolph Honda responded

Thank you for putting your trust in our dealership! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Regards, Carlyle Meeks, Service Manager, 915.845.4321, carlylem@rudolphcars.com

September 03, 2018

Perfect Car for Us We needed a car that we could drive around town but also tow behind our motorhome. Jonathan found it immediately. Love the SUV and the price. More

by Koko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan and Yollie
Sep 06, 2018 -

Rudolph Honda responded

We love hearing about customers that have a terrific experience at our dealership. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Regards, Agustin Candelas, New Car Sales Manager, 915.845.4321 agustinc@rudolphcars.com

September 02, 2018

Excellent Test Drives and Service Wonderful experience at Rudolph Honda. We conducted 2 test drives - Honda Odyssey and Honda Pilot - then came back to test drive the Honda Pilot we w More

by HappyPilotOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas G, Angel Corral
Sep 03, 2018 -

Rudolph Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Agustin Candelas, New Car Sales Manager, 915.845.4321 agustinc@rudolphcars.com

September 02, 2018

Excellent Customer Service Great service, and very courteous. The sales associated was very helpful and provided us with other options. Made our lease experience great. The fina More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha Chavez, Lucas
Sep 03, 2018 -

Rudolph Honda responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Agustin Candelas, New Car Sales Manager, 915.845.4321 agustinc@rudolphcars.com

September 02, 2018

Servise manager very knoledgable and curtious My car was done right and got very good customer service I am ex military so I got an extra 10 % discount which is great thank you very much More

by eltotoy1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tommy
Sep 03, 2018 -

Rudolph Honda responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review! Regards, Carlyle Meeks, Service Manager, 915.845.4321, carlylem@rudolphcars.com

September 01, 2018

Great job They kept me advised of the whole process. When the preliminary check turned up several issues we could deal with now or later, they came out to ask More

by redsox2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyne Beach
Sep 03, 2018 -

Rudolph Honda responded

We appreciate you being so kind as to write this review about our dealership. We're happy to hear to hear that Jocelyne provided you with a great service experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Regards, Carlyle Meeks, Service Manager, 915.845.4321, carlylem@rudolphcars.com

September 01, 2018

Great experience. Everyone is very friendly and helpful. Lam was very informative and would respond to texts and phone calls within a timely manner. Would definitely bu More

by 18 accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen
Sep 03, 2018 -

Rudolph Honda responded

Thank you for the excellent review! It is great to know that Lam was able to provide you with such exceptional customer service. Please feel free to call or stop by if there is anything else we can do to help you! Regards, Agustin Candelas, New Car Sales Manager, 915.845.4321 agustinc@rudolphcars.com

September 01, 2018

Caring, courteous dealership Have visited Rudolph Honda 3 times in the last 3 months for service and they are always on-time, always listen to my concerns and address them, even t More

by NMPilotlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gutierrez
Sep 03, 2018 -

Rudolph Honda responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate the time it took for you to give us this feedback.  We value our customers and we look forward to seeing you on your next visit! Regards, Carlyle Meeks, Service Manager, 915.845.4321, carlylem@rudolphcars.com

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