Rudolph Honda

Good experience but long wait Great customer service, staff was friendly & helpful. Wait was long for an oil change which I was notified before stepping off my car. I didn’t mind w Great customer service, staff was friendly & helpful. Wait was long for an oil change which I was notified before stepping off my car. I didn’t mind waiting 2 hours since the waiting area has TVs and drinks are available. My only complaint was after I paid & told my car was ready, I waited outside for over 20 minutes to actually get my car. I had two staff members trying to find my car and get it to me, this was the only frustrating experience. . More

Excellent Service I got my first Honda Accord in 2015 at El Paso Honda. Big mistake! I should have come here in the first place. Joseph Cuellar was extremely helpful wh I got my first Honda Accord in 2015 at El Paso Honda. Big mistake! I should have come here in the first place. Joseph Cuellar was extremely helpful when it came to helping me decide what I should do after my lease ended and he was crucial in my decision to lease a brand new Accord 2018. I can honestly say that this has been the best "car shopping" experience I've had so far. More

Updated information Apparently, change of ownership had not yet been reflected in your records for the vehicle that was recently serviced and is the subject of this revie Apparently, change of ownership had not yet been reflected in your records for the vehicle that was recently serviced and is the subject of this review. Although I had printed my name on the service sheet, the service writer did not catch the difference. When I went to the cashier, the name was the name of the original owner, from whom I purchased the vehicle over a year ago. This review was sent to my email address, but the message was directed to the previous owner. The cashier entered my contact information into the system and my receipt shows my name and address. It is not a major issue - I will simply confirm the name and address the next time I take the vehicle in for service. Otherwise, the service advisor was professional, knowledgeable, informative and very easy to work with. She provided me with upcoming suggested services and the cost for each, but was not insistent the services be taken care of as soon as possible. The experience was above average, and I will continue to take this vehicle to this dealer for service. More

Amazing Experience We were well taken care of, by far the best car buying experience! We didn’t have a single problem. No hassle and very easy throughout the process. In We were well taken care of, by far the best car buying experience! We didn’t have a single problem. No hassle and very easy throughout the process. Incredible experience! More

VIP treatment We have purchased several Honda cars from Rudolph Honda. We have always been treated fairly. We get prompt service when it is required and the VIP tr We have purchased several Honda cars from Rudolph Honda. We have always been treated fairly. We get prompt service when it is required and the VIP treatmen. More

Service Prompt ,courteous service. Relaxed waiting area and free refreshments. No pushy saleman Had an appointment and car was ready within 45 minutes after Prompt ,courteous service. Relaxed waiting area and free refreshments. No pushy saleman Had an appointment and car was ready within 45 minutes after an oil change. Car wash was a nice pluse. More

Inspection sticker and wipers Ivan our service rep. was TERRIFIC!! He was very accommodating and friendly. The service was very timely and a very pleasant experience. I will retur Ivan our service rep. was TERRIFIC!! He was very accommodating and friendly. The service was very timely and a very pleasant experience. I will return to Ivan. More

Excellent service It’s always a great experience at Rudolph Honda. The service advisor, Ed is knowledgeable, very professional and does a fantastic job explaining the It’s always a great experience at Rudolph Honda. The service advisor, Ed is knowledgeable, very professional and does a fantastic job explaining the particulars of my service needs. More

Service. Your Service Department always provides fast, excellent service. It is always a pleasure to work with Willie Garcia in the Service Department. He is Your Service Department always provides fast, excellent service. It is always a pleasure to work with Willie Garcia in the Service Department. He is very professional and knowledgeable and takes care of all my service needs. Thanks. More

Awesome!!!! Everyone was so helpful and knowledgeable. They are the best! Yolie and her staff are the best in town! I'd recommend them 100%!! They have the be Everyone was so helpful and knowledgeable. They are the best! Yolie and her staff are the best in town! I'd recommend them 100%!! They have the best team! More