
Rudolph Honda
El Paso, TX
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Professional, Respectful,and with Care. Mr Joseph Cuellar is the reason we travel to the HONDA he works at because he takes care of us. He represents the company with ethics and gives grea Mr Joseph Cuellar is the reason we travel to the HONDA he works at because he takes care of us. He represents the company with ethics and gives great customer service. More
Outstanding service They were able to answer all my questions and helped me picked the right car. They will be my first choice next time I need a car. Thank you for all They were able to answer all my questions and helped me picked the right car. They will be my first choice next time I need a car. Thank you for all your help! More
Warranty work Service was busy but Clare to the rescue. She explained there would be a delay do to work load and gave a projected time of completion. She and the Service was busy but Clare to the rescue. She explained there would be a delay do to work load and gave a projected time of completion. She and the tech hit it on the nose. Thanx for a good visit. More
Very pleased I’m a returning customer due to the excellent service, our last experience help us take the decission to come back, this new experience was a confirma I’m a returning customer due to the excellent service, our last experience help us take the decission to come back, this new experience was a confirmation of the great people you have to serve us as customers, thanks for the great attention to our needs. More
Excellent Service Thank you Willie for outstanding work and keeping me informed of all the services required due to the mileage of my vehicle. Thank you and Rudolph Hon Thank you Willie for outstanding work and keeping me informed of all the services required due to the mileage of my vehicle. Thank you and Rudolph Honda for quick and quality work. More
Great job! Ivan did a great job! Cashier was very curteous and professional. Work was finished on time and properly performed. I did not have to wait long to Ivan did a great job! Cashier was very curteous and professional. Work was finished on time and properly performed. I did not have to wait long to pick up my vehicle. I appreciated the car wash. More
Oil change/tire rotation Car was washed after service. Inside of car left clean. Seat wasn’t move so I didn’t need to adjust anything after service was done. I’m very pleased. Car was washed after service. Inside of car left clean. Seat wasn’t move so I didn’t need to adjust anything after service was done. I’m very pleased. I didn’t buy the CR-V at Rudolf Honda, but there service department is outstanding. The “snack/coffee bar” is wonderful. Overall atmosphere is awesome at Rudolph Honda. It’s not a chore getting maintenance done at all. Public Computers available while I wait. Wow..... More
Freeway mishap! So I’ve had my Honda Pilot for 2 months.... while driving I-10 east from El Paso to Houston I ran over a large piece of metal.... had no choice... 18 So I’ve had my Honda Pilot for 2 months.... while driving I-10 east from El Paso to Houston I ran over a large piece of metal.... had no choice... 18 wheeler beside me and a truck behind me with very small shoulder. We pulled into the next rest stop to check for damage. The only thing we could see was on the cover pan, no leaks. Once we returned home I took my car into Rudolph Honda. My service advisor was Ivan Maldonado. They did my oil change and checked for any other damage and found nothing but the pan. The part had to be ordered so he setup an appt for me the next day. They got the part and had it installed in one day! Super nice, friendly people! We made the right choice of dealerships. More
Great service The staff was very courteous and they were very helpful with getting my vehicle in for it’s scheduled appointment in a timely manner. It was a very p The staff was very courteous and they were very helpful with getting my vehicle in for it’s scheduled appointment in a timely manner. It was a very pleasant experience. More
Like always Angel my salesman did an outstanding job I called him and he send me a picture of the car I was looking For and met me at the dealership had the vehicle for available When I arrived and wen I called him and he send me a picture of the car I was looking For and met me at the dealership had the vehicle for available When I arrived and went over all the functions of the vehicle When I picked up my vehicle had the stations on the radio program and assisted me in get my cell phone Program and insured that I knew all of the functions of the vehicle. Told me if I had any problems or questions to feel free to call him. More