
Rudolph Honda
El Paso, TX
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Great expirience was in and out with something I was happy with. Joseph Cuellar was very helpful asked the right questions and got me into the car I wanted. was in and out with something I was happy with. Joseph Cuellar was very helpful asked the right questions and got me into the car I wanted. More
Enjoyed Rick's personal attention Excellent experience from the reception by Rick to the service performed as requested. The time required for this B 1+2 service was reasonable and the Excellent experience from the reception by Rick to the service performed as requested. The time required for this B 1+2 service was reasonable and the price acceptable. More
Great experience with no hassle I had a wonderful experience buying from Rudolph Honda. No hassle experience and I got exactly what I was wanting based on my research. This dealershi I had a wonderful experience buying from Rudolph Honda. No hassle experience and I got exactly what I was wanting based on my research. This dealership will be highly recommended! More
Only place I'd recommend I had a really terrible experience at the east side Honda dealership on Lee Trevino. I felt that the staff was dismissive and that subpar parts were I had a really terrible experience at the east side Honda dealership on Lee Trevino. I felt that the staff was dismissive and that subpar parts were put in my vehicle under the guise of "saving you some money." The result? $2500+ worth of work had to be redone/replaced within a month. I wrote off all Honda dealerships in El Paso and tried to find a local, honest mechanic who would be able to service my vehicle. For small things, that worked fine. For larger things, the mechanic I found couldn't help me. I heard from friends that the west side Honda dealership was better. I was skeptical, plus I didn't know if it would be worth the two hour drive, one hour roundtrip to drop it off and the same to pick it up. Totally worth it. Rick is knowledgeable and competent. He took me through all of my options and told me what was urgent and what could wait. He was pleasant to work with, quick to get back to me when I dropped off my vehicle, and he tried to get me out of there as quickly as possible the day I decided to just wait. Totally worth the drive. More
Oil Change Came early and they gave me service early and did it quickly. The only time I've never loathed an oil change. Looking forward to the next one. Came early and they gave me service early and did it quickly. The only time I've never loathed an oil change. Looking forward to the next one. More
Recent Visit I took my 2008 Honda Civic in to have a recalled airbag replaced. I found everyone I had contact with to be courteous, friendly personnel, especially I took my 2008 Honda Civic in to have a recalled airbag replaced. I found everyone I had contact with to be courteous, friendly personnel, especially Tanya. More
New Honda Civic purchase Our salesman Gabriel went above and beyond and showed how much he cared about us during our transaction, we felt very important and loved his personal Our salesman Gabriel went above and beyond and showed how much he cared about us during our transaction, we felt very important and loved his personality. More
Everything was positive! My car was taken in immediately and written up for service. I was offered shuttle service since I was not planning to wait, but I had already arrange My car was taken in immediately and written up for service. I was offered shuttle service since I was not planning to wait, but I had already arranged to be picked up. My service adviser Rick Biernaki called me promptly when the car was ready, and the service invoice detailed all the work done, inspection results, and charges. Everything about the experience was positive. More
Oil and filter change with tire rotation. Excellent customer service by service provider Rick Bernaki . His attention to detail and ensuring that my vehicle was ready on time and that I had a Excellent customer service by service provider Rick Bernaki . His attention to detail and ensuring that my vehicle was ready on time and that I had a great experience was outstanding. More
Excellent customer service, fast service, The service man was very helpful and knowledgeable. The time frame he gave me was right on point. Please review service record, he deserves recognitio The service man was very helpful and knowledgeable. The time frame he gave me was right on point. Please review service record, he deserves recognition. More