
Rudolph Honda
El Paso, TX
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Purchase of Honda Civic Excellent experience with Jack Potts our salesperson and Luis in F&I. The wait to see a Finance person was longer than I would consider reasonable - Excellent experience with Jack Potts our salesperson and Luis in F&I. The wait to see a Finance person was longer than I would consider reasonable - I had the same long wait experience when I purchased my Honda CRV last year. Management should take a look at this as it's the only slight tarnish on a great car buying experience. More
Quality Performance!!! Edwin my service advisor is terrific!!! I believe I found finally my perfect advisor! He listens to what My problem may be and then he advises on the Edwin my service advisor is terrific!!! I believe I found finally my perfect advisor! He listens to what My problem may be and then he advises on the corrective action if needed. He checks the history of my vehicle before giving the next maintenance recommendation. He is always giving me an update how long the repair or maintenance performance maybe. The mechanic ( Russell) is very knowledgeable he does the maintenance work and relays any other issues to Edwin if needed I like that !! normally I will take there advise and get it corrected. Thanks!!! More
ed hwizard because I liked the attention and explenation abot the vehicle reparation. the price in my opinion wss a little high. I think you should have better r because I liked the attention and explenation abot the vehicle reparation. the price in my opinion wss a little high. I think you should have better rates on other worfs low prices. The shuttle aytention was great. Congratulations More
superior service. I decided to buy a car later in the day and 3 people stayed late to help me get the deal and the paperwork done. Lam Nguyen , a sales associate spent I decided to buy a car later in the day and 3 people stayed late to help me get the deal and the paperwork done. Lam Nguyen , a sales associate spent a lot of time helping me compare 2 cars that I was deciding on which one to buy. With his help , I was able to make a decision that otherwise I could not have done on my own. i am very grateful to those 3 people that stayed to help me get my car right away. More
Great Service From the moment I dropped my keys till the moment I got my car back nothing but Great Service! To be more specific Tanya explain and answe From the moment I dropped my keys till the moment I got my car back nothing but Great Service! To be more specific Tanya explain and answer all my questions and concerns . My visit was a pleasant one . I will let my friends know. Thank you Rudolph Honda!!! Thank You Tanya!!!! More
I was able to get in an out in a very reasonable time. By far this the best dealership operations I have encountered during my 20 years in El Paso. I plan to do more business with Rudolph Honda in the futu By far this the best dealership operations I have encountered during my 20 years in El Paso. I plan to do more business with Rudolph Honda in the future. More
July Service Mr. Huizar never fails to do a comprehensive review of our vehicle's service record, recommending the appropriate service(s) to be done. For that my w Mr. Huizar never fails to do a comprehensive review of our vehicle's service record, recommending the appropriate service(s) to be done. For that my wife and I are grateful knowing that our vehicle is safe to drive at all times. Mr. Huizar is an attentive and professional representative of Rudolph Honda. We will always return to Rudolph Honda when the vehicle is in town. More
Oil change Willie was great! Everything was explained clearly and work was finished quickly. Only needed an oil change and was not pushed into other costly servi Willie was great! Everything was explained clearly and work was finished quickly. Only needed an oil change and was not pushed into other costly services. More
Purchase of 2016 Honda CRV Impressed by the service provided by my Salesman (Tommy Emler III). He ensured that I was kept abreast of any and all changes, and was quick to react Impressed by the service provided by my Salesman (Tommy Emler III). He ensured that I was kept abreast of any and all changes, and was quick to react to all my wishes. This, coupled with the excellent service provided by the Finance person (Luis), equaled an overall very good experience with your dealership. Of course, the endless supply of Coffee, and Chocolate drinks, greatly helped in keeping a "good Mood" (LOL). In all seriousness, I am very satisfied with all the "Nice people", and services provided by Rudolph's personnel. Thanks for a job "Well Done". More
Civic Purchase First let me say that Rick and Mark in the Service Department did a terrific job maintaining my S-2000 over the past 11 year. Edgar Flores in Sales w First let me say that Rick and Mark in the Service Department did a terrific job maintaining my S-2000 over the past 11 year. Edgar Flores in Sales was very professional, knowledgeable and caring when it came to the purchase of the Civic EX-T. You have some really great people working for Rudolph Honda. More