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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,054 Reviews
Call Dealership (915) 845-4321
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5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,054 reviews

March 02, 2024

Very helpful and kind They were very kind and very good people working there in dealership they took 2 and half hours but they fix my car More

by sergiosapien66
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 02, 2024 -

Rudolph Honda responded

Thank you, Sergio! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

March 01, 2024

New car and I had to pay for service. Sucked. For differential fluid. Toyota never has done that. Really made me think about trading in the vehicle. Sucks. More

by jesus.arvizuo
Recommend Dealer
No
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Mar 04, 2024 -

Rudolph Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

More
March 01, 2024

We weren't pressured, but he stayed within eyeshot in case we had questions. He didn't helicopter us and we appreciated his honesty and help. More

by cnoeorld
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 01, 2024 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 29, 2024

Friendly,fair and knowledgeable. Had a good experience with him. Would recommend him to friends and family. More

by adrianguz54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
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Feb 29, 2024 -

Rudolph Honda responded

Thank you so much for your excellent review, Adrian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

More
February 29, 2024

excellent service very helpful and attentive in what we were looking for and range of what we were trying to finance More

by rubalcaba.saul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Lucas Grendahl
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Feb 29, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us, Saul. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

February 28, 2024

Great and helpful Although it was a little bit of a wait, the service was great and Joel explained everything that was done and what my warranty included. More

by Acura17
Recommend Dealer
Yes
Employees Worked With
Joel
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Feb 28, 2024 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 28, 2024

So far so good! Dealership had what we were looking for. The only other thing we wanted on vehicle was the ability to hook up lights with towing package but this mod More

by vvwomack
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Luis Ayala
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Feb 28, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

February 28, 2024

Great customer service. The advisor was very helpful and informed me about upcoming services for the vehicle More

by jose01lopez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Feb 28, 2024 -

Rudolph Honda responded

Jose, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 28, 2024

Express service center got my vehicle in and out rather quickly for the oil change service. Informed me parts for recall not in yet and gave me an estimated time frame. More

by lucero.juliet
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
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Feb 28, 2024 -

Rudolph Honda responded

Thank you so much, Juliet, for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

February 28, 2024

Great service and very professional with how they do the job I will come back for service More

by cageavs2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noemi and Mat
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Feb 28, 2024 -

Rudolph Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Honda. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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