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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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March 06, 2023

My experience hasn't always been excellent but my last visit was very good except for the fact the car wash was broken. I did receive a coupon for a free car wash to use at my convenience. When I drove my More

by lynnstet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Rudy Luther Toyota responded

Wow - that's awesome!! We're happy to hear your visit went as smooth as butter and that our team was helpful and friendly. We hope you'll come back again for your next scheduled maintenance.

March 06, 2023

They always do great work. ..clear explanations...wait times are most acceptable...pleasant surroundings while waiting. More

by jaydio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry - don't recall but everyone was great
Mar 09, 2023 -

Rudy Luther Toyota responded

Hi Jaydio! Many thanks for coming to see us and leaving us a review. Sounds like our team was able to take great care of you and your vehicle effectively and efficiently. We hope you'll come see us again!

March 05, 2023

Had 3 items done to the car and all were taken care of in the one visit. That helps us the customer out immensely. Thank you More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally the shuttle driver was excellent as well
Mar 09, 2023 -

Rudy Luther Toyota responded

Thanks so much for leaving us a review! Take care.

March 02, 2023

Always professional and efficient. Rep was informative and eager to please. Work was minimal, but done quickly. More

by payne001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Rudy Luther Toyota responded

Hi there! Thank you for coming to see us at RLT! We're glad we had the opportunity to assist you and hope to see you again down the road.

February 27, 2023

I was in for my 12 month maintenance and everything went smoothly. I was in and out within an hour as promised. Great Dealership!!! Always easy to work with!! More

by Mouichke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Rudy Luther Toyota responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

February 27, 2023

They found two problems and fixed them both. This was the 65,000 miles service check. More

by wfnusbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ross Larson
Mar 03, 2023 -

Rudy Luther Toyota responded

Thank you for coming to visit us - we appreciate your business.

February 26, 2023

Stopped in to get my tire looked at. They found a puncture, fixed it in a short period of time, and I was out of there. Actually inexpensive fix! More

by gray7770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Rudy Luther Toyota responded

Thank you so much for doing business with us and for leaving us a 5-star review! We truly appreciate you.

February 22, 2023

In addition to doing regular maintenance I was concerned about my collision warning sometimes going off randomly with nothing in sight. Jeremy who checked me in had no suggestions and said it couldn't real More

by jane
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hassler
Feb 22, 2023 -

Rudy Luther Toyota responded

Hi Jane - thank you so much for leaving us a review. We truly appreciate your honest feedback! Yes, it sounds like Mario Luna was able to assist you regarding your PCS system - he has been a rock star addition to our service team. We're also glad to learn that Jeremy was able to provide further assistance with getting a timeline for you regarding your vehicle's service while you were here. We do hope to see you again in the future, and hope you have a great (and warm!!) rest of your week.

February 20, 2023

Excellent service polite friendly service people and I would recommend this dealership to all my friends More

by Terrykunze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Feb 21, 2023 -

Rudy Luther Toyota responded

Thank you so much, Terry! We are always here to help.

February 20, 2023

If we ran our Country like you run your business, we’d be the best in the world! More

by JAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Feb 21, 2023 -

Rudy Luther Toyota responded

We appreciate the high praise! Thank you so much for coming to see us, and we hope to see you again next time.

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