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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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June 26, 2022

Everything went well at my service appointment, but I was surprised no one contacted me about our Toyota Care expiring??? We should have been offered to extend??? More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Rudy Luther Toyota responded

Hi Kim, Thank you for bringing this to our attention, we apologize for this and will direct your feedback to the appropriate managers. Thank you for your continued business.

June 26, 2022

Jen Fossey did a throughly professional job in describing possible options and in answering questions that I asked. I have leased Corollas from your agency for the past 15 years and this is the best service More

by Gamache
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Stimple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Fossey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know individual names
Jun 27, 2022 -

Rudy Luther Toyota responded

This is amazing to hear, Gamache! We are thrilled to be able to get you into your new car with fantastic service all throughout. Jen has been an incredible addition to our team over the past year and we'll be sure to pass along your review to her. :) Congratulations on your purchase!

Jun 29, 2022 -

Rudy Luther Toyota responded

Hi again Gamache! We noticed you recently change your previous 5-star review to 3-stars. We would like to hear more about your experience. Please reach out to us at info@rudyluthertoyota.com Thank you!

June 24, 2022

They were able to work in my service appointment with very short lead-time, very glad their service departments was so accommodating! You can depend on this team to make it happen! More

by CCRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Rudy Luther Toyota responded

Thank you very much, CCRider! Your review means a lot to us and we are thrilled that you had such a great experience with our service team. Let us know if there is anything you need in the future. :)

June 24, 2022

Friendly, knowledgable, helpful, explained everything clearly, answered all my questions, told me how long it would require for service and was accurate ! They did a full check on the over all car sys More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Jun 24, 2022 -

Rudy Luther Toyota responded

Hi Doug! Thank you very much for your great review. It sounds like you had a great visit with our service staff for your recent maintenance. We hope to see you again next time. :) Have a great day!

June 24, 2022

The service was great as always. Keep up the good work Jeremy. I always feel like I'm in good hands when I bring my car in for service. More

by Krazykid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Jun 27, 2022 -

Rudy Luther Toyota responded

Thanks so much! You are certainly in good hands with our amazing service team. We'll be sure to pass along your kind words to Jeremy. :)

June 23, 2022

Nice,friendly, hardworking people. Thank you all at Rudy Luther Toyota. Heres too many more visits! More

by Sqouki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Rudy Luther Toyota responded

Aw, you're so welcome Sqouki. We appreciate your business and look forward to cultivating a great relationship over the years! :)

June 23, 2022

Quick and painless. Keep up the great service and friendliness. It is truly a great place to be apart of. More

by sheffy_da_bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Jun 24, 2022 -

Rudy Luther Toyota responded

Awesome! Thank you for your kind words and review. We appreciate you. :)

June 20, 2022

It was great and Mario was very helpful and informative. Thanks for the help and everythiing worked out great. thank you More

by Luis Breazeale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Rudy Luther Toyota responded

You're welcome, Luis. It's our pleasure to help. We appreciate you coming in to see us and hope to see you again next time.

June 19, 2022

Completed work less than an hour and got me on my way earlier than expected. More

by twjenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Rudy Luther Toyota responded

This is so great to hear!! Thank you for sharing your recent service experience with us and we hope to see you again next time.

June 19, 2022

Great service and communication. Overall a great experience and appreciated it very much tthanks. Very much More

by spulcanio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Rudy Luther Toyota responded

You are very welcome, and thank YOU for the great review. :) Take care!

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