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Rush Chevrolet

Elgin, TX

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rated
68 Reviews

1395 Hwy 290 W

Elgin, TX

78621

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68 Reviews of Rush Chevrolet

January 17, 2018

The best experience I have ever had buying a new car. Buying my new car from Rush Chev. was the best experience I have ever had. I have bought many new cars in my life and the experiences did not even c More

by boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wooldridge, Chelsea Raymie
January 13, 2018

They lied to seal a deal Not a good dealership and the dealership is in the city i live in. They ran a hard credit report that took several hits without my permission,for pe More

by Sherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager forgot name, Chelsea Raymie
November 13, 2017

Stress free and easy from start to finish The process of finding the right car for my budget was made easy and completely stress free. I had alot of apprehension about purchasing a new vehichl More

by VickiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rios
September 01, 2017

Signing a contract is not the end of great customer service! Customer service before signing the contract was great (A+), but as soon as I signed that contract customer service went out the window (even with the More

by Sharree Lyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gonzalez (GM), Jesus Campos
April 24, 2017

Yo-yo scam Signed contract 3-3-2017 campos rude xxx called me stating the contract fell through. I'M still driving the vehicle and without a finance company beca More

by Yo-yo Scam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy O, Jesus Campos, James Hutmacher
Apr 24, 2017 -

Rush Chevrolet responded

Mrs. Hunter, I am responding to you privately as not to embarrass you. You have done everything that we have asked, unfortunately your husband has not. Initially the job he included on the application he didn't work for any longer yet he provided a falsified pay stub (this is fraud). He then began working at a different job and with that information we were able to get the lender to move forward the problem is he has since quit. Unfortunately in today's market many of the lenders verify employment and income regardless of credit, 100% of the lenders verify this information with marginal or poor credit. Without this we do not have a valid contract. When you sign a credit application you state that the information is true and accurate. At this point ma'am we need to get the vehicle back or you need to obtain your own financing within 24 hours of this notice. I apologize for any inconvenience however the majority of challenges are beyond our control and based on the information you provided. Please contract me directly should you have any questions. James W. Hutmacher

February 15, 2017

Robert Lee for President Robert was awesome, he was efficient and made the process painless. I explained to Robert the urgency of my situation and he took complete care of me More

by cstowers20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lee
Feb 15, 2017 -

Rush Chevrolet responded

Thank you so much for your feedback! I can't wait to share this with Robert. He is a valuable member of the Rush Team!

February 03, 2017

Excellent Customer Service Best experience buying a truck made it so easy Richard actually made us laugh. I will tell everyone in Bastrop where to buy your next car. More

by Easy as 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone that was there this past weekend spoke and smiled must be a great place to work, Ray Henderson, Andrew Duncan, Bill Ford, Robert Lee, Alex Luna, Richard Martinez, Daniel Lowdermilk, Chelsea Raymie
December 19, 2016

Excellent experience - bought new truck I had an excellent experience purchasing my new truck. From the customer service, to our Salesman, and finally our Financing person. I highly recomm More

by Jeffrey Mathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Vasquez, Ray Henderson, Ciera Graff
November 23, 2016

Great experience in buying our new car! Enjoyed our experience in buying a new Equinox at Rush Chevrolet! Bill Ford was an awesome salesman!!! Rush Chevrolet has a great team of people who More

by McCarty's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ford
November 02, 2016

The wonderful experience I had at Rush Chevrolet I walked into Rush Chevrolet on Monday October 31, 2016 feeling anxious and somewhat nervous about getting another car. The minute I walked in I felt More

by Cindy 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Eddie and Katie, Richard Martinez, Jesus Campos, James Hutmacher
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