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Rusnak Bentley Rolls-Royce

Pasadena, CA

Overview
Employees
Reviews
Vehicles
4.9
262 Reviews
At Bentley Pasadena, we'd relish the chance to earn your business. So, whether you're in the market for your next luxury car or you're in need of trusted, premium-quality Bentley service and maintenance for your current Bentley car near Los Angeles, you owe it to yourself to make Bentley Pasadena your first and only stop. Visit us at our Pasadena, CA Bentley dealership, conveniently located at 285 West Colorado Blvd in Pasadena, CA, close by to Los Angeles, Glendale, and Burbank, CA, and let us show you all that we have to offer.
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285 W Colorado Blvd

Pasadena, CA

91105

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Showing 262 reviews

June 23, 2021

I had a good experience from beginning to end will recommend More

by GMCARPETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Kyriakos Koniotis
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Jun 24, 2021 -

Rusnak Bentley Rolls-Royce responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 19, 2021

You have my car for a month charge me $1300 for replacing the wrong part now asking for another $1300 to replace different part to fix ? More

by SARKIS.ALAMIAN
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Lascano
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Jun 19, 2021 -

Rusnak Bentley Rolls-Royce responded

Sarkis, I would appreciate learning more about your concerns. My name is Anthony Ziemann and I am the General Manager. I am out of the office this weekend but will be back in on Monday. You can reach me by email at aziemann@rusnakautogroup.com or my direct office line is 626-229-2782. It is important to me and my staff that all our clients are satisfied with the services we provide and I would appreciate you sharing what has taken place so far and what needs to happen to restore your confidence in our team.

Jun 21, 2021 -

Rusnak Bentley Rolls-Royce responded

Sarkis, I spoke to our Service Manager Brian Edwards and asked for his involvement. He gave me a recap of why the vehicle was brought in to us and the steps involved in diagnosing and resolving your concern in the most cost effective way possible. He can be reached at bedwards@rusnakautogroup.com or his direct line is 626-316-5607.

June 18, 2021

Great experience.. Highly recommend …Salesperson (Koni) and dealership both excellent! I couldn’t be more happy with personnel and management. My 2021 Levante S Gransport is beautiful and a dream to driv More

by lcastellucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Miranda - finance manager , Anthony Ziemann, Kyriakos Koniotis
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Jun 18, 2021 -

lcastellucci responded

Thank you .. love my new Maserati!

Jun 19, 2021 -

Rusnak Bentley Rolls-Royce responded

Thank you for sharing your positive experience and congratulations on your 2021 Levante S Gransport. If there is anything additional we can help with, please do not hesitate to reach out.

June 17, 2021

Vrezh is phenomenal. He goes far beyond the extra mile in expertise and congenial service. Wherever he is in the future, that's where I will buy. He's the absolute best. More

by Les P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Vrezh Zatikyan
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Jun 18, 2021 -

Rusnak Bentley Rolls-Royce responded

Thank you for the wonderful review! We are delighted to know that you received exceptional customer service. Our Sales Team looks forward to helping you with any future purchases.

June 15, 2021

The replacement of my Bentley GT windshield was a nightmare on my insurance company side but Melody kept the pressure on them and got the job done. Since my car was already sitting in the shop wait More

by LSAMUELS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melody
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Jun 17, 2021 -

Rusnak Bentley Rolls-Royce responded

Hi there, thank you for sharing your kind words with us. We're pleased to hear our team has gone above and beyond in taking great care of you and your vehicle needs. If there is anything else we can assist you and your Bentley GT with, please let us know.

June 11, 2021

Vrezh was very helpful and the best. I will always return and buy more cars from him. He is very knowledgeable and helpful. It shows that he loves his job. More

by HSAMERICAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Mkrtchyan
Other Employees : Vrezh Zatikyan
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Jun 12, 2021 -

Rusnak Bentley Rolls-Royce responded

Hi there, We appreciate your kind words. It is great to know that our team were helpful, knowledgeable and able to assist you. Enjoy your purchase and at Bentley Pasadena we look forward to working with you in the future.

June 10, 2021

Joseph was fantastic to work with..I’m so Happy that I Joseph was fantastic to work with.. I’m so Happy that I dropped off my second Bentley for service..and will be picking it up today!! More

by FLIAWAY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jun 11, 2021 -

Rusnak Bentley Rolls-Royce responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Team, and we hope that you will continue to visit us!

June 03, 2021

A Wonderful experience with Rusnak.Koni and Ray both are A Wonderful experience with Rusnak. Koni and Ray both are very knowledgeable. good service and Problem-solving skills. I will be back for an upgra More

by jimmywen0103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Kyriakos Koniotis
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Jun 04, 2021 -

Rusnak Bentley Rolls-Royce responded

Hi Jimmy, Thank you for your positive review. It is wonderful to hear that you had a wonderful experience with Koni and Ray. Thank you for choosing Bentley Pasadena and we look forward to your next visit.

May 18, 2021

Very friendly and knowledgeable. Would recommend to friends and family. I traveled from Simi Valley to Pasadena in order to keep my purchase in the Rusnak family More

by STEELERGOOSE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Dave Erickson
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May 19, 2021 -

Rusnak Bentley Rolls-Royce responded

Thank you for the wonderful review! We are glad to know that our Sales Team could make the long drive worth it for you. Please let us know if we can be of any further assistance.

May 14, 2021

Im always approached. With A friendly smile and my Bentley is alway returned so nice and clean. Melody is kind and very professional. And the the service gentlemen are very respectful. More

by MARISOLCASTILLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lorraine Galvez, Melody Beckford, Axel Hernandez, Mirna Lopez, Andrew Lascano
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May 15, 2021 -

Rusnak Bentley Rolls-Royce responded

Hi Marisol, Thank you for your five star review. We are delighted that Melody and our team here at Bentley Pasadena always provides you a respectful, kind and professional experience. We look forward to assisting you again for any of your automotive needs.

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