Thanks for the great feedback! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great experience and we know the future will yield equally great results.
April 01, 2021
"The sales person MR. Koniotis is so nice and so helpful...."
- happy102 Verified Customer
The sales person MR. Koniotis is so nice and so helpful. I will follow wherever he goes. If you want to buy or lease a nice car go to see him and you will be very happy.
Hi, ARMAAN! Wow, you came to see us from out of state? We atRusnak Bentley Rolls-Royce Maserati are so glad our Sales Team made the trip worth it! Thanks so much for letting us know! We also appreciate your five star rating. Thanks! Enjoy your new ride!
December 16, 2020
"Vrezh, Ray, and the rest of the team at Rusnak Pasadena..."
- CBERTA92 Verified Customer
Vrezh, Ray, and the rest of the team at Rusnak Pasadena was so pleasant to deal with. I am so happy I got my Bentley from them.
So happy to hear that you had a great experience and are satisfied with the service provided by Vrezh and Ray! I'm sure you will enjoy your new Bentley! Thank you for taking the time to share your experience with us.
Anthony Ziemann | General Manager | firstname.lastname@example.org | 626-229-2782 Direct Line
December 16, 2020
"Horrible service We agree on a price purchasing my car..."
- grigorjara Verified Customer
Horrible service We agree on a price purchasing my car for trading another ROLLS ROYCE Collins and then they change their mind very unprofessional
i’ve been by a ROLLS ROYCE for 25 years from O’Gara Beverly Hills Desert European in Palm Springs Never can make a deal with your management or yourself stuff
Grigor, It is unfortunate that we were unable to come to an agreement on pricing. Trade appraisals are honored for 7 days or 150 miles. Your appraisal was expired for quite a long time. With the exception of a collectable vehicle it is normal for a vehicle to continue to depreciate which requires a re-evaluation and for the value to be adjusted accordingly. We utilize specialized market data to ensure that we offer competitive appraisal amounts. If you feel that your trade in appraisal is not accurate please provide any information you have that we may have not considered. You are welcome to remove your trade in from the transaction and sell it on your own if you have a source that is willing to offer you an amount you are satisfied with. If you would like to discuss further please feel free to reach out.
Thank you, Anthony Ziemann | General Manager | email@example.com | 626.229.2782 Direct Line
December 11, 2020
"Service was good and friendly. Warren made the process..."
- YAHAN.WU Verified Customer
Service was good and friendly. Warren made the process very easy. Price was good for a good deal on my trade in. I would definitely recommend purchasing a vehicle from Rusnak.
Thank you for your feedback and recommendation of Rusnak! We'll be sure to thank our team for providing you with an outstanding level of care. If there is anything else we can assist with, please do not hesitate to reach out!
October 05, 2020
"Great customer service. Excellent collection and very..."
- ARMAN Verified Customer
Great customer service. Excellent collection and very professional stuff. Very quick and smooth process. I would recommend all my friends. They were very informative and willing to go the extra mile to reach my needs...
Thank you for the positive review and rating! We are happy to know that you were provided with great customer service and to know that our team was professional and informative. We truly value your business!
October 02, 2020
"Warren was very helpful in describing the features of the..."
- SCOTT.CARRUTHERS Verified Customer
Warren was very helpful in describing the features of the car, he was helpful and answered all of my questions.
The negotiation process is never fun, however, it was painless with the way Warren handled the process.
Joanna was very efficient and helpful in explaining the various aspects of the contracts and the additional protections available.
All in all the entire experience was excellent.
Thank you for the 5-star rating and great review! We are happy to know that our team was helpful and accommodating making your experience with us pleasant. We value your business and we hope to see you again soon!
July 02, 2020
"Terrible service I will never recommend some one to..."
I will never recommend some one to purchase the car from this shop.
All they care just to sell the car after.
As we speak I will wait for a pictures.
And fyi your tow driver was driving Air brake tow truck with C class drivers license
We realize when he admit he damage the car and provide his driver license.
Looking forward for a pictures.
Jul 17, 2020 -
Rusnak Bentley Rolls-Royce Maseratiresponded
I regret to learn about your overall disappointment regarding your experience with us. Please reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you.
285 W Colorado Blvd, Pasadena, CA 91105
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