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Rusnak Bentley Rolls-Royce

Pasadena, CA

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rated
263 Reviews

285 W Colorado Blvd

Pasadena, CA

91105

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263 Reviews of Rusnak Bentley Rolls-Royce

August 28, 2020

Clint was as professional and first-class as they come. His friendly approach and willingness to go beyond call of duty were very much appreciated. I look forward to working with him in the future. More

by Johnhc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Woosley
Aug 28, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the amazing review. We will be sure to thank Clint for providing you with excellent service. We look forward to working with you again.

August 27, 2020

I was very confortable with service, they make you feel good, and been taking care of great people works there, Definitely very satified. Thanks Rusnak More

by Acevedoperaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Aug 27, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and that our team was great. We value your business and we look forward to any future visits!

August 26, 2020

It was great experience with my family to shop here, the sales man was helped a lot even picked us when we pick the new car More

by Kit chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernnie Chi Leung Chan, Joanna Rodriquez
Aug 27, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the wonderful review! We are so glad that you had a great experience at our dealership. Please let us know if there is anything else that we can do for you.

August 26, 2020

Very fast and professional job Melanie she is the best Very fast and professional job Melanie she is the best We are very happy to work with this dealer ship I recommend everyone to use Pasadena More

by SERGIK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorraine Galvez, Andrew Lascano, Vicki Chester, Shane Rutherford
Aug 27, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the kind review! Melanie was happy to assist you with everything. Please don't hesitate to reach out if there is anything else that we can do for you.

August 21, 2020

Melody Bedford Greatest very helpful and nice. Friendly knowledgeable I have enjoy service here the mechanic always check out before throwing parts at the car. Thanks Again Gregg Littleton More

by GBIGCAT450@ICLOUD.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melody Beckford
Aug 22, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the wonderful review, Gregg! We will be sure to share your compliments with Melody first thing! Her outstanding service is an asset to us and we are happy to see you agree. If we can be of further service, please be sure to let us know.

August 07, 2020

Great customer service. Whitney, Warren, Clint, Julia and Joanna are all awesome. Friendly, patient, and knowledgeable. Did most of the deal over the phone with Whitney and More

by RHAYWOOD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Whitney Buehler, Clinton Woosley, Joanna Rodriquez, Warren Chen
Aug 08, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for taking the time to write a positive review! We are thrilled to hear Whitney, Warren, Clinton, Joanna, and Julia went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we are looking forward to working with you again in the future!

August 04, 2020

Melody greeted me and helped me go through my 1st experience with Rusnak. She was incredible. She walked me through, got me all I needed for my service and new tires. I wish I had someone as good More

by BUZZD112
Recommend Dealer
Yes
Employees Worked With
Melody.
Aug 04, 2020 -

Rusnak Bentley Rolls-Royce responded

Thanks for the wonderful review! We appreciate you taking the time to share your service experience with us. Thanks for choosing us. We wish you the best!

July 30, 2020

Pleasure to visit! Great service. Knowledgeable and easy to get in and out. Love the car. Thought it would be driven by staff, but has become my daily driver. More

by ben88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Joanna Rodriquez
Jul 30, 2020 -

Rusnak Bentley Rolls-Royce responded

We love to hear that! Thanks for the wonderful review.

July 30, 2020

Great customer service. I am happy with every person I came across. They all are polite and helpful. I will recommend you guys to friends. More

by DMAMOMD
Recommend Dealer
Yes
Employees Worked With
Lorraine Galvez, Andrew Lascano
Jul 30, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the positive review and rating! We are delighted to know that you were provided with great customer service and to know that you enjoyed our team. We appreciate your recommending us!

July 25, 2020

You guys need a better facility. For a luxury car that an oil change is over a 1K you have the worst facility. Lexus which oil change is free for the first 2 years has one of the nicest facilities. More

by markar1984
Recommend Dealer
No
Employees Worked With
Vrezh Zatikyan
Jul 25, 2020 -

Rusnak Bentley Rolls-Royce responded

Markar, I apologize that the facility was not what you hoped for. We make every effort to provide a pleasant, and clean environment for our valued clients. As you may know our building is considered an historic building in Old Town Pasadena which limits us in how we can change or remodel. We do have plans to bring our service facility to a higher standard however the current situation with COVID-19 has caused delays in getting things in process. We appreciate your patronage in the meantime. I was pleased to see that you are happy with the service provided by Vrezh. If there is anything I can do to assist you in the future please let me know. Anthony Ziemann, General Manager.

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