Rusnak Bentley Rolls-Royce
Pasadena, CA
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263 Reviews of Rusnak Bentley Rolls-Royce
You guys are jokes, haven’t seen that unprofessional and greed from any other dealership, I would never return to Rusnak and I would never advise someone to by anything from Rusnak, you don’t even deserve o greed from any other dealership, I would never return to Rusnak and I would never advise someone to by anything from Rusnak, you don’t even deserve one star More
I brought my 2015 GTS Quattroporte for service and I was assisted by Andrew. He’s a great service advisor, and he took care of my concerns immediately. I highly recommend this site! assisted by Andrew. He’s a great service advisor, and he took care of my concerns immediately. I highly recommend this site! More
great I had a great experience and I think you should give Melody a raise. In the time of the current crises you should consider reducing cost of parts as a I had a great experience and I think you should give Melody a raise. In the time of the current crises you should consider reducing cost of parts as an incentive for customers to return. More
well done,However, the entire maintenance time is a bit long, a week. It should be the reason for our appointment. Thank you service Have good day! Keep safe long, a week. It should be the reason for our appointment. Thank you service Have good day! Keep safe More
It was bad service. I was make week before appointment he didn’t order part. I need change front glass take one week. Even that finish that don’t call until I call them. didn’t order part. I need change front glass take one week. Even that finish that don’t call until I call them. More
Excellent service from your service department, especially Mr. Andrew Lascano. He provides great service and good advice to me, and taking care the transportation for me. especially Mr. Andrew Lascano. He provides great service and good advice to me, and taking care the transportation for me. More
Brian with servive department just nothing short of amazing and best customer service I have yet to experience ! His level of professionalism and courtesy were simply superb ! Highly recommend him amazing and best customer service I have yet to experience ! His level of professionalism and courtesy were simply superb ! Highly recommend him More
excellant customer service Service manger was really helpful. too bad I did not get Bentley loaner car. Hopefully next time. Will recommend to others. Thank you & be safe. Service manger was really helpful. too bad I did not get Bentley loaner car. Hopefully next time. Will recommend to others. Thank you & be safe. More
Good Service from Long Distance During this Covid-19 pandemic, the reduced workforce at Rusnak and my own imposed travel restrictions I needed to have my car transported to them for During this Covid-19 pandemic, the reduced workforce at Rusnak and my own imposed travel restrictions I needed to have my car transported to them for it's service (from Santa Barbara). First, they recommended a transport service (Al's Towing), which was very first class and was considerably less cost than anything I had found on the internet. They also had familiarity with my Fisker, which was a plus for me as I have never left my car out of sight in 8 years!. Once at Rusnak, it did take an unusual amount of time to get the solution and my problem fixed, but I need to allow for my type of car. Their service advisor Ruben was a good communicator and very cooperative to get the job done. My car was returned with all new tires and sparkling clean just like I had delivered it to them. Overall, their charges for the weeks of time there and the services performed was very reasonable and I will not hesitate to use them again when required. Was a good experience. More










