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Rusnak Bentley Rolls-Royce

Pasadena, CA

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rated
263 Reviews

285 W Colorado Blvd

Pasadena, CA

91105

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263 Reviews of Rusnak Bentley Rolls-Royce

April 27, 2020

Wow....nice nice experience at service Service people are very nice and they went major extra mile for me during these trying times with covid. Not only did they get my car in and a rush j More

by dmsesq1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service rep
Apr 28, 2020 -

Rusnak Bentley Rolls-Royce responded

We always want to take care of our customers as best we can. Thank you so much for your feedback in regards to your satisfaction with your service experiences. If there is anything else we can do to assist, please let us know. We are here to help!

April 27, 2020

They are the nice people. I think if am going to buy another car i will go back again。and i will let my friends know too More

by LZK1978
Recommend Dealer
Yes
Employees Worked With
Anthony Ziemann, Julia Golding, Rickey Williams, Ruben Granados, Joanna Rodriquez
Apr 28, 2020 -

Rusnak Bentley Rolls-Royce responded

We look forward to any future business. Thanks for taking the time to share your thoughts for us. Please take care!

April 26, 2020

very nice and professional not too pushy yet consistent. very good experience in all areas. Warren was great. loved the whole experience from everyone involved. More

by KARINA.SARKISYAN
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Joanna Rodriquez, Warren Chen
Apr 27, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the great review, Karina. We will be sure to thank Warren for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 25, 2020

Service Advisor Andrew is awesome and professional. Eventhough the loaner car's interior was very dirty and smells bad. My engine light was on and off but after maintenance service the problem is fixed More

by fnaglobal
Recommend Dealer
Yes
Employees Worked With
Brian Edwards, Andrew Lascano
Apr 25, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the great review. We will be sure to thank Andrew for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 21, 2020

Great end to end service They did a phenomenal job of coming to our house to get our car. They replaced everything in a timely manner and we were up and running within hours. More

by PTHADDEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Granados, Andrew Lascano, Shane Rutherford
April 17, 2020

Very professional Always amazing and accommodating. Very professional. Gets what needs to be done right away. Always a wonderful attitude, and follows thru. Its great D More

by HAIGSMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Apr 18, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for taking the time to write a review! We're thrilled to hear Ruban was amazing to work with and accommodating to all your needs. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 03, 2020

Always Amazing and accommodating service. Andrew is such a pleasure and handles everything very professionally, explains all details and gives honest opinion. Overall Great Service! More

by vanessacasarez
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Apr 03, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you Vanessa for your business and great feedback! Please contact us anytime for assistance, we are always here to help!

April 01, 2020

recall It was a very quick service time about 30 minutes He explained the recall issue precisely and kindly. As usual, Andrew has a great attitude and pol More

by jchoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Apr 02, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the great review. We will be sure to thank Andrew for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 23, 2020

Dealers! 1. Always more things need to be repaired then you expected. 2. Never received any calls for delay of 2-3 days delivery. Difficult to find person to More

by KATHERINEHSU100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Granados
Apr 07, 2020 -

Rusnak Bentley Rolls-Royce responded

Katherine, We always strive to take care of our customers and keep their best interests in mind. It is disappointing that was not the impression received and I would like to connect with you further in regards to any dissatisfaction. Would you mind reaching out to me with your best contact details when you have a moment? Best, General Manager Anthony Z. aziemann@rusnakautogroup.com (626) 389-3584 285 W Colorado Blvd, Pasadena, CA 91105 https://www.bentleypasadena.com/

March 18, 2020

Quick, Friendly , and not shoving sales tactics down your throat. Michael and everyone I came into contact with were great. Armando Rojas was also great More

by JTHOMAS1144
Recommend Dealer
Yes
Employees Worked With
Michael T. Armando Rojas
Mar 18, 2020 -

Rusnak Bentley Rolls-Royce responded

Thomas, Thank you for taking the time to share your great, quick, and friendly experience with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

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