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Rusnak Bentley Rolls-Royce

Pasadena, CA

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rated
263 Reviews

285 W Colorado Blvd

Pasadena, CA

91105

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263 Reviews of Rusnak Bentley Rolls-Royce

March 12, 2020

Amazing service manager Andrew :) got us in and out real quick and was able to squeeze us in last minute. The first car service I’ve ever actually enjoyed! More

by tingtingx8
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Mar 13, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for taking the time to share your excellent experience with Andrew! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 09, 2020

Jammed Sim Card Good Experience with the Service Department. It was kind of an odd problem with a brand new Bentley I had accidentally inserted the wrong size sim ca More

by Searooster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Mar 10, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the great review! We're so glad to see that our Service Department was able to fix your problem so efficiently. If we can be of further service, don't hesitate to let us know.

March 06, 2020

Excellent Everyone was very professional and very helpful. The team at Bentley were alway very informative and kept me up to date on the delivery of my new car More

by SANDYYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Clinton Woosley
Mar 07, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the great review, Sandy! We're glad to know that our team's communication made such a positive impression on you. Congratulations on your purchase; please come back at any time.

March 06, 2020

Andrew is a very knowledgeable considerate responsible service advisor. He made my visit extremely pleasant and was very efficient getting me in and out. He kept me in the loop from a-z. Huge thumbs up More

by TOMASYAN
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Mar 07, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the great review! We're so glad to see that Andrew's outstanding service had you taken care of in a timely manner. Please come back at any time.

March 05, 2020

Very prompt and friendly experience Very good experience as Andrew was very helpful and took care of my service request in an efficient and timely manner. Pleased with the service on my More

by GHENNING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Mar 06, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Andrewl. We are always here to help!

March 02, 2020

Horrible person to deal with, I had few incidents with Andrew, his attitude sucks, not professional at all, always doubts customers, thinking they are lying, I swear I freaking hate this guy. Never met an More

by LuisFromGlendale
Recommend Dealer
No
Employees Worked With
Andrew Lascano
Mar 03, 2020 -

Rusnak Bentley Rolls-Royce responded

Luis, I am troubled to receive your feedback in regards to your experience. Our team members are highly trained to provide a stellar level of customer care and I would like the opportunity to better understand what happened. Please reach out to me when you have a moment to discuss further your feedback. I hope to turn around any future experiences. Best, General Manager Anthony Z. aziemann@rusnakautogroup.com (626) 714-3156 285 W Colorado Blvd, Pasadena, CA 91105 https://www.bentleypasadena.com/

February 28, 2020

Fast service next day pick up my car. Reasonable price. Next time will come again, recommend friends come and visit. Bentley Pasadena. Thank you very much More

by Bestbuyproduce
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Feb 28, 2020 -

Rusnak Bentley Rolls-Royce responded

You are very welcome for the assistance. Thank you for allowing us to help. You are invited to visit at any time.

February 28, 2020

Excellent service. Ruben was very Courteous and updated me on what was going on with the car at all times. Im very satisfied with his service. More

by Rob A.
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Feb 28, 2020 -

Rusnak Bentley Rolls-Royce responded

He will be thrilled to receive the news, Rob. We will recognize Ruben for his hard work. Thank you for your business.

February 25, 2020

I'm very satisfied with the service for my wraith rolls royce. Ruben did an excellent job. He's very nice and accommodating, he was the one who helped me last time too and he's very knowledgeable. If I'm More

by NITZ1029
Recommend Dealer
Yes
Employees Worked With
Brian Edwards, Ruben Granados
Feb 25, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the positive feedback! We are happy to know that you were satisfied with your recent service visit and with the help of Ruben who was nice and accommodating. We hope to see you again soon!

February 21, 2020

Andrew Lascano, service advisor is an asset to Rusnak. He is knowledgeable, accommodating and always keeps me informed of the status and timeline associated with my vehicle. I will remain a Rusnak customer. More

by GPEREZLAW3
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Feb 21, 2020 -

Rusnak Bentley Rolls-Royce responded

We appreciate your kind review! We're lucky to have Andrew on our team. We'll be sure to pass along your kind words. Thank you for your business; we look forward to seeing you next time!

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