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Rusnak Volvo Cars

Pasadena, CA

4.8
1,411 Reviews

267 W Colorado Blvd

Pasadena, CA

91105

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1,411 Reviews of Rusnak Volvo Cars

November 08, 2018

Excellent service to replace dead battery. The service was quick, efficient and friendly. Would have liked explanation of why battery failed after only two and a half years. Does the automatic More

by JOJOMCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Nov 21, 2018 -

Rusnak Volvo Cars responded

If you have any additional questions, please give us a call. Thank you again for your time. - Sally S., General Manager

November 08, 2018

No loaners make this a non-luxury experience The fact that no loaner is provided is a huge deal. I see Rusnak investing in loaners for other nameplates it sells but not for Volvo. Until they trea More

by VIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ephrem Yohannes
Nov 21, 2018 -

Rusnak Volvo Cars responded

Thank you for your feedback. We will use your input to better our service in the future. We hope that in your next visit that we can provide a 5-star experience. We truly appreciate your business and feedback. - Sally S., General Manager

November 08, 2018

Great, friendly and quick ! Never had service like this before, greeted as soon as I pulled up, walked through the process of service and timeline. Service was completed before p More

by SalsVolvoXC60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Nov 21, 2018 -

Rusnak Volvo Cars responded

We really appreciate your feedback!- Sally S., General Manager

November 01, 2018

Best experience ever~~ It was a great experience working with the sales person Anderson and manager Meena and Barby. The team works hard to provide top notch customer servic More

by Audrey Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barby, Na'eem Adams, Anderson Lai, Meena Daoud
Nov 06, 2018 -

Rusnak Volvo Cars responded

It's great knowing you were satisfied, thank you again! - Sally S., General Manager

October 30, 2018

Juan made the process seamless This is my second time leasing from Rusnak Volvo. Juan was extremely professional and made the whole process seamless. He is knowledgable and I felt v More

by claradical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
Nov 06, 2018 -

Rusnak Volvo Cars responded

If you have any addditional questions, please give us a call. Thank you again for your time. - Sally S., General Manager

Nov 06, 2018 -

Rusnak Volvo Cars responded

.

Nov 06, 2018 -

Rusnak Volvo Cars responded

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October 30, 2018

Courteous, knowledgeable, fair The Rusnak Volvo Team was very courteous throughout our purchasing experience. We had the opportunity to thoroughly understand the features of the XC6 More

by XC60 T8 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafik Sha, Barby Mates, Meena Daoud
Nov 06, 2018 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave us this wonderful review. - Sally S., General Manager

October 29, 2018

Volvo The service very good and sales is professional.It’s excellent experience. Volvo car is safety and comfortable. Thank you For you help !! I will visit More

by Janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Lai
Nov 06, 2018 -

Rusnak Volvo Cars responded

We really appreciate your feedback!- Sally S., General Manager

October 27, 2018

Anderson is the best! First time visited this dealer and Anderson was very helpful and passionate to introduce me multiple models. I went back twice and did a lot of test d More

by Zoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Lai
Nov 06, 2018 -

Rusnak Volvo Cars responded

Thank you for the feedback and recommendation! - Sally S., General Manager

October 27, 2018

Friendly and professional sales person I was considering a Volvo car and I walked in without an appointment. Mr. Lai is very friendly showing me and my wife with different car choices. He More

by Johsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Lai
Nov 06, 2018 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave us a 5-star review! - Sally S., General Manager

October 27, 2018

Great experience Sales was very helpful in servicing and explain the lroCess of the sales I recommend this dealership. And I recommend using Anderson as the sales pers More

by Tsengmao8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Lai
Nov 06, 2018 -

Rusnak Volvo Cars responded

We are so pleased we could help you! Thank you for the review. - Sally S., General Manager

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