Rusnak Volvo Cars

The car process was smooth and generally pleasant outside of taking a very long time to process the paperwork into the very end. The length of time could have been helped by other salespeople helping ours, b of taking a very long time to process the paperwork into the very end. The length of time could have been helped by other salespeople helping ours, but they were watching TV in the customer waiting area instead. The bigger issue was after signing the agreements they did the thing that every dealership does and surprised us with guilt trips and psychological "now or never" nonsense to agree to pay for additional services that weren't mentioned up to that point. We were very clear about our budget from the start and yet these additional costs didn't come up until the last minute. The person at the end blamed the person earlier in the process which was a strange take because clearly it was the dealership process to do this. It was very shady, frustrating, and yet so typical of car dealership antics. Further, they did a very poor job explaining the deal we were signing, unable to even answer direct questions about the terms. I suppose I would recommend them because they were generally helpful in sorting out which car to go with, but caveat emptor if you're looking to deal with them. More

Had a great experience leasing a new XC40 with the entire team. Philip especially went above and beyond to make sure all my questions were answered and my preferences were met in choosing the right vehicle. team. Philip especially went above and beyond to make sure all my questions were answered and my preferences were met in choosing the right vehicle. Financing process was also smooth and everything was handled professionally and efficiently. I would definitely recommend this dealer to my friends interested in a Volvo.. More

Rafik was extremely helpful in finding me the right vehicle and working quickly to make a deal happen. vehicle and working quickly to make a deal happen. More

Phillip was great! He helped us to get the car and was very good . This is the second car with him. He helped us to get the car and was very good . This is the second car with him. More

Had a great buying experience at Rusnak, Irena was helpful and knowledgeable and easy to work with. helpful and knowledgeable and easy to work with. More

Excellent service; the transaction went quickly and seamlessly. The wonderful staff answered all my questions. seamlessly. The wonderful staff answered all my questions. More

Sargis, Doug and the Finance Manager were amazing! ! Knowledgeable, efficient and courteous!! Exceeded expectations!! Highly recommend!! ! Knowledgeable, efficient and courteous!! Exceeded expectations!! Highly recommend!! More

I had a great experience with Josh - he was patient, professional, and very helpful. Thank you! professional, and very helpful. Thank you! More

Extremely helpful and informative about their cars,. No pressure to buy on the spot, willing to do everything possible to make a good deal, which they did for me! No pressure to buy on the spot, willing to do everything possible to make a good deal, which they did for me! More

Love the car but felt I was upsold on aftermarket products that were. It necessary. No allowed to cancel the aftermarket products. products that were. It necessary. No allowed to cancel the aftermarket products. More