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Rusnak Volvo Cars

Pasadena, CA

4.8
1,405 Reviews

267 W Colorado Blvd

Pasadena, CA

91105

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1,405 Reviews of Rusnak Volvo Cars

April 06, 2021

Anthony Marino has been my Volvo service manager for 2 years and provides excellent customer service from booking through completion. During my last visit I also met Patrick Folsom in Sales about trading More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom, Anthony Marino
Apr 07, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars, Andrew! We will be sure to thank Anthony and Patrick for providing you with excellent service. We look forward to working with you again!

April 02, 2021

my service advisor has always been anthony marino. he has always taken care of the issues with my car, though i wish there weren’t that too many. he is prompt in communicating with me. he always does his bes More

by MFV_PH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 03, 2021 -

Rusnak Volvo Cars responded

Hello, Thank you for sharing your review. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your feedback. Please email me at ssmeed@rusnakautogroup.com with your preferred contact information. Thank you, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 02, 2021

Anthony Marino is an exceptional Service Associate. He Went above and beyond his duties. Very prompt in answering my concerns and knowledgeable with his craft. Please keep up the good work! More

by GALLANORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 03, 2021 -

Rusnak Volvo Cars responded

Thank you for this five star review of Rusnak Pasadena Volvo. We are so happy to hear that Anthony was able to service your needs. Come back and see us again soon!

April 01, 2021

The dealership is very conveniently located and has easy parking for customers. The showroom is very clean and attractive to be in. The operator is friendly and a gracious welcomed. The saleswoman knows the More

by wendy4413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie in finance, Verletta Massey
Apr 02, 2021 -

Rusnak Volvo Cars responded

Hi, Wendy! Thanks so much for your excellent feedback about our Sales Team at Rusnak Volvo Cars. We definitely aim to give our customers the best experiences with us. Enjoy your new car!

April 01, 2021

Another dealership is closer to my home but I choose to come here. COVID protocols are well practiced and the staff are courteous and professional. More

by MSUAREZDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Apr 01, 2021 -

Rusnak Volvo Cars responded

Hi! Thanks so much for your feedback about us at Rusnak Volvo Cars and for your five-star rating. We definitely care about the health of our customers, as well as giving them the best experiences possible. Stop by again!

March 31, 2021

Pleasant first oil change experience. Waiting room was clean and finished in the timeframe given. Free wifi in waiting area. They washed my car. Thanks More

by SALAS.C509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Apr 01, 2021 -

Rusnak Volvo Cars responded

Hi! Thanks so much for your excellent feedback about our Service Department at Rusnak Volvo Cars and for your five-star rating. We always aim to make the customer experience a great one!

March 30, 2021

Great experience. Most of the transaction was done through email, which is what I prefer. Admika was great, personable and responsive. Painless process and very quick More

by BILLKEFALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adimika Rachell
Mar 31, 2021 -

Rusnak Volvo Cars responded

Hi! Thanks so much for your shout-out about us at Rusnak Volvo Cars and for your five-star rating. We always aim to reach out to our customers however they choose us to!

March 29, 2021

I like the new text based reminders. Service was courteous as usual. Thank you. I will come back. That is all I want to type. More

by AEJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Mar 30, 2021 -

Rusnak Volvo Cars responded

Hello, thank you for the kind words for our team! We're glad to know you had a positive experience. We hope to work with you in the future.

March 29, 2021

We appreciate Rusnak Volvo, have bought or leased three vehicles and had/have them all serviced at same location. All levels are professional without the heavy sales and process at many dealerships. The se More

by QUEUBALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams, Anthony Marino
Mar 30, 2021 -

Rusnak Volvo Cars responded

Hi there, thank you for the great feedback! We're glad to know our Service Department has taken great care of you and your vehicle needs. If there is anything else we can help you with, please let us know.

March 26, 2021

Anthony Marino made our 10k mile service an enjoyable and most satisfying experience. He lives up to the excellent reputation Rusnak enjoys and went to extra lengths to ensure the extra work (complete det More

by marvsilv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenette Wallace - 5-stars, Anthony Marino
Mar 28, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony and the rest of the team for providing you with excellent service. We look forward to working with you again!

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