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Rusnak Volvo Cars

Pasadena, CA

4.8
1,405 Reviews

267 W Colorado Blvd

Pasadena, CA

91105

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1,405 Reviews of Rusnak Volvo Cars

February 03, 2021

Made an appointment 2-days before the schedule date making the experience great. My drop off was easy add to that is Roman service consultant that’s exceptional. A professional, knowledgeable and perso More

by mikesplace26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Feb 04, 2021 -

Rusnak Volvo Cars responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving Rusnak Volvo Cars! Safe travels.

February 03, 2021

Great service, thank you Na'eem! I appreciated the time taken by Na'eem to explain the process and to keep me updated by means of text. More

by Humberto Jaime
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Feb 04, 2021 -

Rusnak Volvo Cars responded

Thank you for the great review! We are glad you enjoyed your time with us at Rusnak Volvo Cars!

January 30, 2021

Great experience as always with Anthony. Always pleasant to deal with and I can always count on great customer service. He’s always ready to help. More

by Karismatica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 30, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with such a pleasant experience. We look forward to working with you again!

January 29, 2021

Na'eem is always kind, quick and helpful. Great job as always on the service of my XC60. I never hesitate to bring my car back. Thanks! More

by MIKE@ARMS-STUDIO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jan 30, 2021 -

Rusnak Volvo Cars responded

Thank you for the excellent review, Mike! We will be sure to thank Na'eem for providing you with quick and helpful service. We look forward to your next visit to Rusnak Volvo Cars!

January 29, 2021

Quick, good service. Anthony worked with me to prioritize what needed to be addressed on my 2019 XC 60. We will be back again soon. More

by PEET.NP
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 30, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We will be sure to thank Anthony for providing your 2019 XC 60 with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 29, 2021

Very pleasant service experience with Advisor Roman Garcia. Explained results of diagnostic tests and offered additional recommendations without applying any pressure. Very courteous and professional. More

by Rick Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Garcia, Service Advisor
Jan 30, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars, Rick! We will be sure to thank Roman and the rest of the team for providing you with courteous and professional service. We look forward to working with you again!

January 29, 2021

I've been pleased with Rusnak. The only things that bothers me is how far it is from my home and that the Service Department is not open on Saturdays. I understand why the Service Department is not op More

by OSAGEBOB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 30, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars. We are happy to know that you are satisfied with our services. We appreciate your feedback and look forward to your next visit.

January 28, 2021

20k Service completed. Obviously VOLVO has not fixed the brake problems as brakes needed to be replaced with less than 20k miles driven. At least VOLVO covered the cost but still should be replacing brakes More

by JULIOCG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Jan 29, 2021 -

Rusnak Volvo Cars responded

Thank you for the five-star rating and for your feedback! We will make sure to pass on your comments to our Management Team. Should you need any further assistance, please don't hesitate to reach out to us. We hope to work with you again at Rusnak Volvo Cars.

January 28, 2021

Always top rate service. Polite and courteous staff. xx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx More

by JKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams, Anthony Marino, Jose Gutierrez
Jan 29, 2021 -

Rusnak Volvo Cars responded

Hi there, thanks for sharing your great review with us! We are here anytime you need help.

January 28, 2021

Both Jimmy and Patrick, who help me lease my 2020 xc90, were amazing. Very thoughtful and attentive to all my questions. Plus, got me a great deal. More

by jinnbusters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev, Patrick Folsom
Jan 29, 2021 -

Rusnak Volvo Cars responded

Hello, we appreciate your kind words with Jimmy and Patrick! Congratulations on your new 2020 xc90! If there is anything else we can assist you with, please let us know.

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