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Rusnak Volvo Cars

Pasadena, CA

4.8
1,405 Reviews

267 W Colorado Blvd

Pasadena, CA

91105

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1,405 Reviews of Rusnak Volvo Cars

January 28, 2021

Knowledgeable and courteous service rep, timely communication about repairs needed and time car would be ready. Consistent reliable work. Staff are friendly and helpful. Would recommend highly. More

by EE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jan 29, 2021 -

Rusnak Volvo Cars responded

Hi there, thank you for taking the time to share your compliments with us. We're thrilled to know our team has taken great care of you. If there is anything else we can assist you with, please let us know.

January 28, 2021

Anthony Marino is a rock star - he has good customer service, honest and with good communication skills. He is definitely an asset to the organization More

by TPALMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 29, 2021 -

Rusnak Volvo Cars responded

Hello there, thank you for the kind words with Anthony! It was truly a pleasure working with you. We hope you consider us again!

January 28, 2021

Roman is very responsive and it's convenient to be able to text with him. I appreciate the loaner cars for major service. Everyone is professional and courteous. More

by RYANLEE508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Jan 28, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of our team, especially Roman. We value your business at Rusnak Volvo Cars!

January 27, 2021

Roman provided me with excellent customer service. Thank you for all that you do to represent Rusnak wonderfully and help your customers with A+ service. More

by MARICELA.MARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman - 5 stars
January 26, 2021

Roman was able to get me in next day. Once I arrived the service took less than an hour. The work was complete and I was on my way More

by indichjake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
Jan 27, 2021 -

Rusnak Volvo Cars responded

Jake, thanks for taking the time to share your excellent service experience with Roman! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 26, 2021

They are less expensive than Galpin, who told me that an oil change would cost $190.00!!!! Na’eem is just the best service manager ! Love him! He is very thorough and patient and answers all questions. More

by ARDNIK2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lial., Na'eem Adams
Jan 27, 2021 -

Rusnak Volvo Cars responded

Thank you so much for your sweet words! We take pleasure in hearing that Na'eem is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

January 26, 2021

Naeem is always positive and pleasant, he can make a major car issue seem like a trip to Disneyland. This makes it less stressful for us, we love working with him and the rest of the Volvo service team! More

by CLAIREISM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams, Anthony Marino, Jose Gutierrez
Jan 27, 2021 -

Rusnak Volvo Cars responded

Hello, we appreciate your review with Naeem and our team! It was a pleasure working with you. Have a great day!

January 25, 2021

Roman, was an excellent service representative. He gave me frequent updates on the status of my car. And made sure that I was taken care during the process. More

by Bhusband0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Jan 26, 2021 -

Rusnak Volvo Cars responded

Thank you for the great review! We can't wait to let Roman know how pleased you are with his communicative service. If Rusnak/Pasadena Volvo Cars can do anything else for you, please be sure to let us know.

January 25, 2021

Rusnak Volvo always has friendly service and they are taking all precautions for COVID-19 safety. I had to get a part replaced due to a recall - I easily made an appointment and the replacement was compl More

by TERESA H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jan 26, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Teresa! We are glad to learn that the Rusnak/Pasadena Volvo Cars team took care of your part replacement in a timely manner and that you felt safe during your visit. If there is anything else that we can do for you, please be sure to let us know.

January 24, 2021

I had an appointment at 1pm, I called ahead to find out how long the service would take, I was told 2 hours. I had another appointment that day and Anthony made sure my car was done in 2 hour. That was v More

by paula1768@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 25, 2021 -

Rusnak Volvo Cars responded

Your review made me smile, Paula. We love hearing that our employees, such as Anthony, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak Volvo Cars, we will be sure to keep up our timely services and courteousness.

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