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Rusnak Volvo Cars

Pasadena, CA

4.8
1,405 Reviews
Call Dealership (844) 242-3478
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267 W Colorado Blvd

Pasadena, CA

91105

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1,405 Reviews of Rusnak Volvo Cars

December 16, 2020

My service appointment with Roman was quick and easy. I like that I was able to pay for my service from home and pick up vehicle quickly. More

by Cdcjavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Print
Dec 16, 2020 -

Rusnak Volvo Cars responded

We're super glad to see that Roman has provided you with such a positive and quick experience at Rusnak Volvo Cars. If there is anything else we can assist with further, please do not hesitate to reach out. We hope to see you again next time!

December 16, 2020

Great & honest service. Professional hands down. They explained to me every detail about the service and outcome. Very transparent. Thank you very much. Love it More

by SHANT_KRIKORIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmound Eyssakhanian, Anthony Marino, Jose Gutierrez
Print
Dec 16, 2020 -

Rusnak Volvo Cars responded

Hi Shant, Thank you for your wonderful comments for our team. We hope to see you again at Rusnak Volvo Cars if there's any further services we can help with.

December 14, 2020

I got the car back with washed & clenched. Great service & friendly! Would go back again in the future. Na’eem was a friendly & helpful person. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Print
Dec 15, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that our team was friendly and provided great service, especially from Na’eem! We value your business!

December 14, 2020

These individuals deserve recognition for their prompt responsiveness and support: Roman Garcia, Javier Jarquin and Jose. Roman and the team at Pasadena worked with my insurance seamlessly, serviced my ca More

by vc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Garcia, Javier Jarquin, Jose
Print
Dec 14, 2020 -

Rusnak Volvo Cars responded

Thank you for taking a moment of your day to share what a positive experience you had working with our team at Pasadena. We'll be sure to thank Roman, Javier, and Jose for their outstanding level of care. If there is anything further we can assist with, please do not hesitate to reach out!

December 14, 2020

They were very quick, professional, and friendly. They have a comfortable lounge to work while you wait for your car. They are doing a good job following COVID procedures. More

by alinagorgorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams, Anthony Marino, Jose Gutierrez
Print
Dec 14, 2020 -

Rusnak Volvo Cars responded

Glad to hear that we got you back on the road quickly! Thanks for stopping at Rusnak Volvo Cars!

December 14, 2020

Terrific! We really appreciate our Service Advisor Anthony Marino; not to mention the much appreciated Volvo Valet service during this pandemic. Have a merry Christmas. More

by OldBob38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Print
December 12, 2020

Fast, fun & awesome as usual. Lifelong loyal Rusnak client, they’re always ready with the best inventory and highest customer service. Sales, finance, service teams are top notch. Thank you! More

by CUPPYJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ephrem Yohannes, Jimmy Ludzhev, Anthony Marino
Print
Dec 12, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We are so pleased to see that our team as Rusnak Volvo Cars has earned your loyal business. If there is anything else we can do for you, please be sure to let us know.

December 11, 2020

Service support from Na'eem. blah blah blah blah...you NEED to remove this requirement to avoid having us NOT respond to your survey. Thank you. More

by ANGELA.NIPARKO
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Print
Dec 12, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time and effort to share your positive feedback for Na'eem. See you next time at Rusnak Volvo Cars for future service needs!

December 10, 2020

Service people were friendly and responsive to my concerns. I had NOT had my car serviced there in a while because of costs. You prices are too high! More

by REGINO.CHAVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman García
Print
Dec 11, 2020 -

Rusnak Volvo Cars responded

Regino, Thank you for your compliments toward our Service Team. However, I am concerned to see that your disappointment over our prices caused you to take your business elsewhere. If you'd like to discuss your impression of Rusnak Volvo Car's prices, please contact me directly. I look forward to speaking with you. General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

December 10, 2020

Wonderful as always!!! Na’eem is always so warm, reassuring and professional. Love my experience with Rusnak Volvo thus far and tell everyone I know. More

by melissarosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Print
Dec 11, 2020 -

Rusnak Volvo Cars responded

Thank you so much for the kind review! We are delighted to know that you received wonderful service with us. Please let us know if we can be of any further assistance.

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